Senior Operations Manager

2 weeks ago

StokeonTrent, United Kingdom Ground Control Full time

Join us were an Investors in People GoldStandard Company as wereseeking an experienced Senior OperationsManagerto join our Utility Arbteam.

Reportingdirectly to the Operations Director you will play a crucial role inmanaging the team and ensuring the successful delivery and growthof our Utility Arb business and ensure that we exceed our clientsexpectations on safety quality and operationaldelivery.

Key Responsibilities willbe:

  • Managing the team of ContractDelivery Managers to meet and exceed client and internalKPIs
  • Delivering the strategic objectives of theUtility Arboriculture division
  • Mobilising newcontracts
  • Lead the identification andimplementation of best practice across thedivision
  • Leading on delivering a consistentculture of safety
  • Reporting on safetyprofitability and performance
  • Delivering withinbudgets and programmes
  • Contractnegotiation

This is a fantasticopportunity for an experienced manager either with a technicalArboriculture background or strong management experience withinutilities or facilities management to help lead our UtilityArboriculture Division.

This role is field basedand covers multiple Contracts across the Midlands Cheshire andSouth Wales areas. Given our current growth ambitions the role maymove into other areas so although the preference would be for thesuccessful candidate to be based in or around these locations it isnot imperative.

Youll need extensive contractmanagement experience coupled with strong leadership skills thatcan motivate and inspire a diverse team across the whole region.Youll be a great team manager but you will also need a head fordetail and be commercially astute in order to drive this part ofour business forward.

In addition you will need;

  • Excellent operational managementabilities including strategic planning resource allocation andperformance optimisation.
  • Exceptionalcommunication and interpersonal skills with the ability to buildstrong relationships with clients subcontractors and teammembers.
  • Proactive problemsolving anddecisionmaking abilities.
  • A commitment todelivering outstanding customer service acting with integrity andhonouring commitments.

If you are ahighly motivated individual with a passion for leading successfulconstruction projects driving growth and improvement and embodyingour core values we would love to hear fromyou.

What weoffer:

At Ground Controlwe believe in creating an inspirational environment and rewardingour employees for their hard work. We offer a wideranging benefitsprogram supporting you to realise your full potential and are proudto be recognised as a great place to work:

AwardsAccolades and Culture

  • We have beenawarded worldclass status for employee engagement in the 2023 bestcompanies results ranking at #16 in the Top 100 LargeCompanies to Work For leaguetable.
  • CertifiedBCorpAccredited Ground Control has been certified by B Lab thenotforprofit behind the B Corp movement as having met rigoroussocial and environmental standards which represent its commitmentto sustainable goals ahead ofprofit.
  • We inclusivelysupport The Race at Work Charter Ban the Box The ArmedForces Covenant and are DisabilityConfident
  • We invest 5% ofour profits into theEvergreen Fund an investment fund dedicated tosustainability and environmentalinitiatives.
  • By 2025 wehave committed to plantingtrees having a fully electric fleet andachievingcarbon net zeroafter becoming carbon neutral in2020.
  • 2 personal choicevolunteering days with your fundraising efforts matched up to500

Perks andBenefits

  • Free gym access if you areHead Office based or subsidised national gym memberships if you arebased elsewhere.
  • NurseryVouchers Cycle to work scheme and Travelloans
  • Medigold employeesupport Free Flu Jabs online private GP service and a premiumsubscription to Calm the wellbeingapp
  • A supportiveentrepreneurial working environment that fosterscollaboration.
  • Trainingdevelopment coaching and mentoring plans including our GCLeadership Academy job specific accreditations and higher educationopportunities
  • Hybridworking opportunities with time in the office including breakfastMondays and dog friendlyFridays.
  • Financialbenefits include yearly bonus scheme access to Wagestream andemployee share options

How wework:

We put people at the centreof everything we do.
Everyone is welcome. Were embracing aculture where difference is valued. Your uniqueness will becelebrated. We believe diversity grows innovation and innovationcreates initiative. Together well succeed in caring for each othercaring for our communities and caring for our Environment. Togetherwerestronger.

#INDHP

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