Veterinary Receptionist

Veterinary Receptionist - Fixed Term Contract - Irby Veterinary Surgery

Practice Site: Irby Veterinary Surgery

Irby Veterinary Surgery

Are you passionate about making pets a priority ? So are we

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, C are Assistants and R eceptionists do on the front line every day in the UK: 

We are currently seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Irby Vets

You'll be joining us on a 6-month Fixed Term Contract basis, where you will be working part-time hours. The shift pattern will be: 

Tuesday: 08.30 - 12.00

Wednesday: 08.30 - 12.00

Thursday: 08.30 -12.30

Friday: 08.30 -12.30

Saturdays on a 1:4 rota basis 08.30 - 13.30

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

About the role:

As a Receptionist, you will provide a friendly and efficient service to our clients and their animals.

Day-to-day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and most importantly, providing a warm and welcoming experience to our clients arriving at the clinic.

What we're looking for in our new Veterinary Receptionist:

An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public Previous Receptionist experience is essential , veterinary experience is a plus Resilient with the ability to cope with potentially distressing and emotional situations A positive attitude and excellent teamwork skills

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority so

---