Part-time Night Customer Service Advisors
4 months ago
Rota includes Bank Holidays which are given back as additional leave days
Due to the fantastic success of Careline Support Ltd, we are delighted to be expanding our team in Ringwood by extending our opening hours to provide 24/7 wrap around, telephone-based customer service for our retired Homeowners and other clients at their time of need.
We are recruiting for personable and diligent ‘night-owls’ to join our call centre team to provide direct telephone support throughout the night.
If you’re looking for night-time hours and can do a fantastic job of staying calm under pressure whilst listening, offering reassurance and taking responsive action, we want to hear from you.
About you
• You’ll be a ‘night owl’ happy to work between 10.30pm and 6.30am
• We are looking for people with great customer service experience and relevant skills from all backgrounds and in particular, emergency call centres
• You will be a great listener and communicator, motivated, reliable, resilient, empathetic, flexible, calm in a crisis and with good common sense
• A good standard of English and IT skills is essential
Why work for us?
• 30 days holiday inclusive of Bank Holidays, pro rata
• Safe, secure and contemporary offices based in Ringwood
• Free on-site parking
• Fantastic Colleague Benefits (eye care, reward schemes, life assurance, pension)
• Supportive and friendly team
• Free tea and coffee (as much as you can drink)
• Extensive training from your initial induction and throughout your career
• Career development opportunities
• Rewarding work; you’ll be making a positive difference on every call
• No sales, just great customer service
More about us
Established in 2020, Careline Support Ltd provides a telephone support service to over 10,000 Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. We are committed to maintaining a first-class level of service at all touch points. The creation of Careline has enabled us to elevate our service and our amazing call handling team ensures that no-one is alone in an emergency. Working from our modern offices in Ringwood, Careline are breaking the mould of other call centre environments.
There is no better feeling than making a difference to someone’s life and that is exactly what we do here at Careline Support Ltd every day.
Company Values - TORCH – Trust – Openness – Respect – Communication - Honesty
How to join us
We are looking for the very best people to join our business, so if you feel you have the skills and attributes to make a difference and you want to be part of our success story, apply today
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our .
-
Part-time Night Customer Service Representative
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Part-time Night Customer Service Advisor. As a key member of our call centre team, you will be responsible for providing exceptional customer service to our clients via telephone.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Part-time Night Customer Service Representative
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Part-time Night Customer Service Advisor. As a key member of our call centre team, you will be responsible for providing exceptional customer service to our clients via telephone.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Night Customer Service Representative
1 week ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a skilled and empathetic Customer Service Advisor to join our team at Careline Support Ltd. As a Night Customer Service Representative, you will be responsible for providing exceptional telephone support to our clients during the night shift.Key ResponsibilitiesRespond to client calls in a timely and professional mannerProvide...
-
Night Customer Service Representative
1 week ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a skilled and empathetic Customer Service Advisor to join our team at Careline Support Ltd. As a Night Customer Service Representative, you will be responsible for providing exceptional telephone support to our clients during the night shift.Key ResponsibilitiesRespond to client calls in a timely and professional mannerProvide...
-
Night Customer Service Representative
1 day ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a personable and diligent individual to join our call centre team as a Night Customer Service Advisor. As a Night Customer Service Advisor, you will provide direct telephone support to our retired Homeowners and other clients at their time of need.Key ResponsibilitiesProvide exceptional customer service to our clients via...
-
Night Customer Service Representative
2 days ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a personable and diligent individual to join our call centre team as a Night Customer Service Advisor. As a Night Customer Service Advisor, you will provide direct telephone support to our retired Homeowners and other clients at their time of need.Key ResponsibilitiesProvide exceptional customer service to our clients via...
-
Night Customer Service Advisors
4 months ago
Ringwood, United Kingdom Careline Support Ltd Full timeLocation: Office based, Ringwood, HampshireSalary: From £24,000 per annum, inclusive of night enhancement, dependent on experienceHours: Full-time, 37.5 per weekShifts: 20:00-07:15, rotating as 4 on / 4 offRota includes Bank Holidays which are given back as additional leave daysDue to the fantastic success of Careline Support Ltd, we are delighted to...
-
Customer Service Advisor
3 months ago
Ringwood, United Kingdom Konecta Full time**Job Title**:Customer Service Advisor **Location**:Comdata Group -Ringwood. **Shifts**:Monday to Friday 8am to 8pm Weekends 8am to 8pm. Shifts on a rotating pattern **Lights. Camera. ACTION!** Do you want to be part of the revolution that’s redefining cinema? Are you an experienced and service-focused Customer Service Advisor looking to join one of...
-
Customer Service Advisor
4 months ago
Ringwood, United Kingdom Mulberry Recruitment Full time**Customer Service Advisor** **Up to £300 bonus per month** **Location: Ringwood.** **Shifts: Monday to Friday 8am to 8pm** **Weekends 8am to 8pm.** **Shifts on a rotating pattern** Lights. Camera. ACTION! Are you interested in joining the revolution that's reshaping the cinema experience? If you're a seasoned Customer Service Advisor who prioritizes...
-
Customer Service Advisor
3 months ago
Ringwood, United Kingdom Konecta Full timeJob Title: Customer Service Advisor Location: Comdata Group -Ringwood. Hours: 40 paid hours per week. Shifts: Monday to Friday 8am to 9pm Weekends 9am to 8pm. Shifts on a rotating pattern LightsCameraACTION!!! Do you want to be part of the revolution that’s redefining cinema? Are you an experienced and service-focused Customer Service Advisor who’s...
-
Night Customer Service Advisor
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout Us Careline Support Ltd is a leading provider of telephone support services to retired homeowners across the UK. We are dedicated to ensuring their safety, security, and well-being by offering 24/7 assistance whenever they need it. The Role We are seeking compassionate and reliable individuals to join our team as Night Customer Service Advisors. You...
-
Night Customer Service Advisor
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout Us Careline Support Ltd is a leading provider of telephone support services to retired homeowners across the UK. We are dedicated to ensuring their safety, security, and well-being by offering 24/7 assistance whenever they need it. The Role We are seeking compassionate and reliable individuals to join our team as Night Customer Service Advisors. You...
-
Senior Night Call Centre Advisor
4 months ago
Ringwood, United Kingdom Careline Support Ltd Full timeJob title: Senior Night Careline Operator (call centre based)Location: Office based in Ringwood, HampshireHours: Nights - average of 30.6 hours per week, worked as ‘4 shifts on / 4 shifts off’ to include rostered weekends and Bank HolidaysShifts: 2 x 8pm-6:30am, 2 x 10:30pm-6:30am (inclusive of 30 min unpaid break)Salary: Starting from £24,500 per...
-
Part-time Customer Service Advisor
4 months ago
Ringwood, United Kingdom Careline Support Ltd Full timeLocation: Ringwood, Hampshire - office basedSalary:From £20,000 per annum, pro rata, dependent on experience, plus Company benefitsHours: Part-time opportunities from 15 hours per weekShifts: Operational hours are between 06:30-22:30, covering early and late shifts, inclusive of alternate weekendsWe are delighted to be expanding our call handling...
-
Night Customer Service Representative
1 week ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time{"title": "Customer Service Representative - Night Shift", "content": "Customer Service Representative - Night ShiftWe are seeking a skilled and empathetic Customer Service Representative to join our night shift team at Careline Support Ltd. As a key member of our team, you will provide exceptional customer service to our clients, ensuring their needs are...
-
Night Customer Service Representative
1 week ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time{"title": "Customer Service Representative - Night Shift", "content": "Customer Service Representative - Night ShiftWe are seeking a skilled and empathetic Customer Service Representative to join our night shift team at Careline Support Ltd. As a key member of our team, you will provide exceptional customer service to our clients, ensuring their needs are...
-
Senior Night Call Centre Advisor
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Night Call Centre Advisor to join our team at Careline Support Ltd. As a Senior Night Call Centre Advisor, you will play a vital role in supporting the Monitoring Services Management team in coaching and performance-related activities for the Careline Support service.Key...
-
Senior Night Call Centre Advisor
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Night Call Centre Advisor to join our team at Careline Support Ltd. As a Senior Night Call Centre Advisor, you will play a vital role in supporting the Monitoring Services Management team in coaching and performance-related activities for the Careline Support service.Key...
-
Part-time Call Operator
4 months ago
Ringwood, United Kingdom Churchill Retirement Living Full time**Known internally as Part-time Careline Operator** - ** Location: Office based in Ringwood, Hampshire** - ** Hours: 26.25** hours per week, **covering a rolling rota of 4 shifts on / 4 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)** - ** Shifts: 10:30pm - 6.30am, occasional flexibility...
-
Part-time Customer Service Representative
2 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeJob Summary:Careline Support Ltd is seeking a Part-time Customer Service Representative to join our team. As a Part-time Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and professional...
