Software Developer

1 month ago

SouthendonSea, United Kingdom Ventrica Full time

Software Developer - BPO

KEY ACCOUNTABILITIES:

You will lead the design, development and support of major business applications.

MAIN ACTIVITIES:

Translate business requirements into functional and technical requirements. Create technical designs with the view to implementing these solutions in an n-tier environment, taking into account performance, scalability and impact on existing systems and the running of the business. CI-CD Develop solutions adhering to technical designs, business requirements and development standards. Ensure projects are delivered on time and meet business requirements. Test and document applications. Follow company guidelines for deployment and change control. Provide accurate development estimates, deliver complete components / solutions on schedule. Engage with customers To support Managers to manage the key risks within your department.

KEY SKILLS:
Essential

Ability to quickly learn new or unfamiliar technology and. Well versed in the following web and software development tools and methodologies: C#.netJSONDevOpsJavaScript(nodeJS)AzureServiceBusesData PipelinesSQL including SSRS and SSASXML Able to work independently to design and build a functional software product Able to test and critically review code of your peers Able to write maintainable, well documented, code Able to work with other developers to contribute to the development of a single product

Desirable

Agile methodologies Power BI Previous development experience with Zendesk, Twilio, and Botpress

Homeworking Eligibility

Please refer to the following links to ensure your laptop/pc has the current supported systems:
Windows 10 - Windows 10 Home and Pro - Microsoft Lifecycle | Microsoft Learn
Windows 11 - Windows 11 Home and Pro - Microsoft Lifecycle | Microsoft Learn
macOS - Apple macOS | endoflife.date

Windows 
MUST be a Windows 11 compatible machines, but MUST also be equipped with the following: 

Windows 10 22H2 or Windows 11 22H2/23H2

8th Generation (or later) Intel i-Series processor or 3rd Gen (or later) AMD Ryzen processor

8GB RAM Minimum

15GB+ Free Storage Space


Apple/macOS  
MUST be equipped with the following: 

macOS 12 (Monterey) or later

8GB RAM Minimum

15GB+ Free Storage Space

Please note: We do not allow Chromebooks or support Windows devices running in ‘S Mode’.

Hardware & Software: Mobile Phone 

You MUST have an Apple or Android smartphone equipped with either iOS 15.0 (or later) or Android 12 (or later). This is required as part of the multi-factor authentication setup to safeguard your Ventrica account.

Hardware & Software: Anti-Virus Protection

When using a personal device, we do only support Windows Defender antivirus software for Microsoft devices and X-Protect for MAC OS (built-in the OS).

The use of any other antivirus software will not be supported. 

Minimum Speed Requirements:

Ping ms Maximum 20ms

DOWNLOAD Mbps Minimum 20 MBps

UPLOAD Mbps Minimum 5Mbps

Who are Ventrica?

Ventrica is a forward-thinking, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. In 2022 we were awarded Gold for Most Effective Application of Technology, and Silver for Outsourced Contact Centre of the Year at the prestigious European Contact Centre & Customer Service Awards. We were also awarded Gold for Manager of the Year, and Silver for Head/Director of the Year at the UK National Contact Centre Awards.

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