Data Centre Engineering Operations Chief Engineer, DCC Communities

4 weeks ago

London, United Kingdom Amazon Data Services UK Limited Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

We are looking for a detail-oriented individual to join our Data Center Engineering Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. As part of this team, you will ensure that the data center Mechanical, Electrical, and Plumbing (MEP) infrastructure operates at 100% availability. Simultaneously, you will ensure delivery of first-class customer service to the teams and groups within the data centers.

You will be responsible for ensuring that all electrical, mechanical, and fire safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within data centers that is owns and operates.

In addition, you will manage large scale, high impact projects, and new region support, from conception to completion. Your projects will involve large amounts of independent work. You will also need to collaborate with external support groups in local and global settings. These groups include engineering, automation, procurement, and finance. You will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. In the performance of your duties, you will be expected to drive innovation and resiliency, while reducing operational costs in the facilities.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities
- Directing work of the Data Centre Engineering Operations Team
- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
- Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors
- Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Data Centre capacity planning and reporting
- May assist in the design and build out of new facilities
- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
- Deliver quality service and ensure all customer demands are met
- Responsible for asset and inventory management
- Respond to out of hour’s emergency calls – second level escalation point for Data Centre facilities related issues / failures.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

- NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent)
- BS7671 18th Edition and a degree qualification in an applicable engineering discipline (or currently enrolled in one)
- Extensive industry related experience with In-depth knowledge of UPS, backup generator systems, and generic mechanical-room infrastructure
- High/Low Voltage Authorised Person (AP) experience

PREFERRED QUALIFICATIONS

- 6+ years of Data Centre Engineering/Operations Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling

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