Loss Prevention Manager

2 weeks ago

London, United Kingdom Marriott Hotels Resorts Full time
Job Number
Job Category Loss Prevention & Security
Location London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

We are looking for a passionate Loss Prevention Manager to join our wonderful team at London Marriott Hotel County Hall. 

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At you.

Job Profile

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

• Comply with applicable laws and safety regulations.

• Follow proper key control guidelines in loss prevention and in the property.

• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

• Follow Duty of Care process for the protection of guests and employees.

• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Implements action plans to monitor and control risk.

• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.

• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

• Oversees and guides the efforts of the Accident Prevention Committee.

• Oversees first aid program for guests and employees.

• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Meet quality standards and customer expectations on a daily basis.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

• Provides services that are above and beyond for customer satisfaction and retention.


Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Develops liaison with local law enforcement and emergency services.

• Informs and/or updates the executives and peers on relevant information in a timely manner.

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

LONDON MARRIOTT COUNTY HALL

Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillray’s Steakhouse & Bar has won awards and is famous for its extensive selection of + gins. Work in London’s most photographed destination

  • Head of Loss Prevention

    1 week ago

    London, United Kingdom Apex Resourcing Ltd Full time

    Apex Resourcing are proud to be working with one of London’s most Iconic 5 Star Hotels in the search for an experienced Head of Loss of Prevention to lead the Hotels Loss Prevention strategy. The property is a Grade 1 listed Victorian masterpiece that has been lovingly restored in every detail with over 200 exquisite rooms located in the vibrant heart of...

  • Loss Prevention Officer

    4 weeks ago

    London, United Kingdom TK Maxx Full time

    JOB DESCRIPTION From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is...

  • Loss Prevention Manager

    1 month ago

    Southwark, Greater London, United Kingdom London Marriott County Hall Full time

    We are looking for a passionate Loss Prevention Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin...

  • Loss Prevention Manager

    1 month ago

    Southwark, Greater London, United Kingdom London Marriott County Hall Full time

    We are looking for a passionate Loss Prevention Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin...

  • Loss Prevention Manager

    1 month ago

    Southwark, Greater London, United Kingdom London Marriott County Hall Full time

    We are looking for a passionate Loss Prevention Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin...

  • Loss Prevention Manager

    1 month ago

    Southwark, Greater London, United Kingdom London Marriott County Hall Full time

    We are looking for a passionate Loss Prevention Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin...

  • Loss Prevention Officer

    1 month ago

    London, United Kingdom TK MAXX Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It's about the exciting surprises that make the everyday a little more fun and it's the same working here. Our work environment is ever-evolving -...

  • Loss Prevention Officer

    1 month ago

    London, United Kingdom Next PLC Full time

    **Title**:Loss Prevention Officer **Location**:London **Hours**:37.5 hours per week **Contract**:Permanent **About the team**: Working within our Loss Prevention team you’ll effectively support the provision of a safe and secure working and shopping environment in the **London Stratford** **Next store**, providing a uniformed presence to protect the...

  • Loss Prevention Off Icer

    1 month ago

    London, United Kingdom Next PLC Full time

    **Title**:Loss Prevention Officer **Location**:London **Hours**:37.5 hours per week **Contract**:Permanent **About the team**: Working within our Loss Prevention team you’ll effectively support the provision of a safe and secure working and shopping environment in the **South West London** **Next** **Stores** providing a uniformed presence to protect...

  • 10933-tkmaxx / Homesense Loss Prevention Officer

    4 weeks ago

    London, United Kingdom HomeSense Full time

    Homesense is all about helping people to let their personality shine at home. We do that by bringing unique, high-quality pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always inspiring. Because every day is a new opportunity to Discover Different. As a Loss Prevention Officer, the protection of people...

  • Full-time Loss Prevention Officer Charing Cross

    4 weeks ago

    London, United Kingdom TJX Companies Full time

    From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving - and...

  • Loss Prevention Officer

    4 weeks ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 23074208 **Job Category** Loss Prevention & Security **Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Marriott International portfolio of brands includes both JW Marriott and...

  • Infrastructure Project Manager

    1 month ago

    City of London, United Kingdom Lorien Full time

    **Infrastructure Project Manager** **Insurance/ Financial Services** **Data Loss Prevention** My client are a global insurance firm based in London and they are looking for a Project Manager to work on a 6 month initial contract **outside of IR35**. This project management role forms part of a distributed, global IT team that is responsible for the...

  • Loss Fund Management Specialist

    4 weeks ago

    London, United Kingdom Canopius Full time

    **The Role** As a Loss Fund Management Specialist with a focus on the adoption of Faster Claims Payment (FCP), this pivotal role operates within the Claims Operations Function. At the core of your responsibilities is the proactive delivery and management of the end-to-end loss fund process, spanning Traditional, Vitesse, and FCP methodologies. Your role is...

  • Loss Fund Management Specialist

    4 weeks ago

    London, United Kingdom Canopius Full time

    **The Role** This is a temporary position for 3 months. As a Loss Fund Management Specialist with a focus on the adoption of Faster Claims Payment (FCP), this pivotal role operates within the Claims Operations Function. At the core of your responsibilities is the proactive delivery and management of the end-to-end loss fund process, spanning Traditional,...

  • Loss/claims Adjuster

    1 month ago

    London, United Kingdom MW Appointments Full time

    Our client who is a Loss Adjusters that is looking for a Loss Adjuster to join their expanding Energy Claims team in London. The purpose of the role is to work within the Renewable Energy team supporting Senior Adjusters with their claims as well as run own losses. Main Duties: - Assist senior loss adjusters in claim handling work. - Management of claims...

  • Loss Assessors

    1 week ago

    London, United Kingdom Hello Recruitment Associates Ltd Full time

    Loss Assessors - Insurance - South East England - £50000 to £60000 depending on experience. Hello Recruitment is pleased to be recruiting for Loss Assessors across the South East of England for an industry leader in insurance. You will tasked with stating genuine claims at the 100k level and to then expedite them so all interested candidates should be...

  • Loss Assessors

    1 week ago

    London, United Kingdom Hello Recruitment Associates Ltd Full time

    Loss Assessors - Insurance - South East England - £50000 to £60000 depending on experience. Hello Recruitment is pleased to be recruiting for Loss Assessors across the South East of England for an industry leader in insurance. You will tasked with stating genuine claims at the 100k level and to then expedite them so all interested candidates should be...

  • Loss Assessors

    3 days ago

    London, United Kingdom Hello Recruitment Associates Ltd Full time

    Loss Assessors - Insurance - South East England - £50000 to £60000 depending on experience. Hello Recruitment is pleased to be recruiting for Loss Assessors across the South East of England for an industry leader in insurance. You will tasked with stating genuine claims at the 100k level and to then expedite them so all interested candidates should be...

  • Loss Assessors

    3 days ago

    London, United Kingdom Hello Recruitment Associates Ltd Full time

    Loss Assessors - Insurance - South East England - £50000 to £60000 depending on experience.Hello Recruitment is pleased to be recruiting for Loss Assessors across the South East of England for an industry leader in insurance.You will tasked with stating genuine claims at the 100k level and to then expedite them so all interested candidates should be...