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Claims Technician

2 months ago


Liverpool, United Kingdom Pro Insurance Solutions Ltd Full time

The Vacancy

Pro Insurance currently has a new opportunity for a Claims Technician to join our Legacy Claims Team, processing claims in supporting an existing client.

Pro currently has UK office locations in London, Glasgow, Gloucester, Horsham and Liverpool and operates a flexible hybrid policy, the majority of this role will be working on a remote basis with travel to other offices as and when required.

 

Purpose of Role & Responsibilities

  • Reporting to the Legacy Claims Team Leader, this position would suit someone with EL/PL disease experience including but not limited to:
    • NIHL
    • HAVS
    • Pleural Plaques
  • The ability to manage a caseload of Disease claim from FNOL to settlement in accordance with agreed SLA’s
  • Liaising with key internal and external Stakeholders
  • Proactively support the team in their achievements and overall business objectives
  • Contribute to projects relevant to the sub vertical 
  • Strengthen Client Relationships
  • Represent Pro in a Professional manner to both peer and potential marketplace acquaintances 

 

Skills and Experience

 

  • Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate
  • Experience in other claims is a distinct advantage  
  • Effective communication skills and key stakeholder relationship management skills
  • Adaptable to change
  • Strong relationship building skills and a professional and approachable manner
  • Ability to work towards  SLAs with accuracy