ICT Infrastructure Engineer

3 weeks ago

Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

Job summary

Aspart of an expanding team, a positionhas arisen for an ICT Infrastructure Engineer within the Networking team.

Thesuccessful candidate will work within a small team of specialist engineers tohelp support, maintain, manage, develop and deliver the Trusts existing andfuture network systems.

You willplay a key part in helping to support these important systems and beinstrumental in ensuring that our physical and logical networking systems aremaintained and managed to work effectively and efficiently, ensuring a stableand robust network infrastructure. You will gain exposure to a range of other technologiesand solutions, including, network and server technologies, incident and problemmanagement, service monitoring and will be involved in a range of broader ICT infrastructureprojects.

We arelooking for an experienced and hard-working professional with significantexperience in relevant technologies and concepts.

Workingknowledge and experience of the following would be advantageous:

Cisco IOS,

CiscoFirewalls,

CiscoSwitch and Routing protocols

Wirelessnetworks

MS DHCPand DNS services

Main duties of the job

The post holder willprovide support activities in line with department's operating procedures,ensuring the smooth running of the Trusts ICT infrastructure.

To be responsible for maintaining the Trusts ICT Infrastructure, ensuring thatfacilities are available, reliable and performing as expected.

This role willperiodically be required to work alongside Engineers from other ICTInfrastructure and Technical Support teams, other local Trusts, and externalsuppliers to ensure that the underlying IT Infrastructure is maintained andavailable.

The nature of the postwill mean that some activities will require work outside of normal officehours.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FURTHER DUTIES OF THE ROLE.

To provide expert ICT infrastructure management, support and development services to the Trust in order to support the availability, reliability and efficiency of the Trusts clinical and business applications and systems. Reporting to the Lead ICT Infrastructure Engineer, the IT Infrastructure Engineer will provide a resource for the Trust in the planning, implementation, configuration, maintenance and support of a large and complex ICT Infrastructure. To be a technical expert within their section/area of the ICT Infrastructure Team. To provide specialist advice and guidance to other areas of ICT, Information Systems and the wider Trust to ensure the smooth introduction of new ICT systems and technologies into the Trust. To undertake management, maintenance and administration functions for the numerous hardware and software systems within their designated area. To ensure that the Trusts infrastructure and systems are operated securely. To contribute to the development, maintenance and use of technical documentation and management processes in support of internal policy, operational procedures and quality standards. Person Specification

Skills and Knowledge

Essential

in-depth knowledge of the core technologies employed within the Trust to include: Microsoft Windows Client operating systems, Microsoft Office, Microsoft Windows Server operating systems including Active Directory (and associated domain services), Server and Desktop virtualisation technologies (including VMWare vSphere and Horizon), Mobile device systems (including Apple iOS, Google Android and Mobile Device Management systems), Server application technologies (including MS SQL Server), Microsoft Exchange, Networking technologies Cisco, Ethernet, TCP/IP, Firewall, IT Security and associated technologies.

Desirable

Evidence of formal technical training and/or qualification in one or more of the core technologies

Experience

Essential

Experience of supporting ICT infrastructure technologies in a large organization

Qualifications

Essential

To demonstrate either: Hold a degree or a higher certificate/diploma in an IM&T subject plus demonstrable practical experience of supporting a large ICT infrastructure. Or Hold a recognised vendor technical qualification in a relevant technology/ discipline. Or Have significant practical experience of supporting ICT infrastructure technologies in a large organisation at a senior level.

Desirable

Foundation management degree or equivalent

Other Requirements

Essential

Must have a willingness to learn and engage in personal development Good interpersonal skills are essential. Able to work in sensitive areas and in the presence of the public. Excellent interpersonal skills including the ability to build a team and to motivate staff. May from time to time work outside of normal business hours The post holder must be able to travel independently across all Trust sites to meet the travel requirements of the role.

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