Merchant Trade Supervisor

1 month ago

Leatherhead, United Kingdom HSS Hire Full time

We’re not your average tool hire company. We’re innovative and pioneering – revolutionising the industry through the very latest in technology so that we can continue to go above and beyond for our customers.

We have over 100 Merchants and are opening more sites throughout 2024

If you’re unsure on the industry, don’t worry as we will teach you everything you need to know and so much more.

Explore our benefits additional holiday buy scheme, access exclusive discounts on equipment rentals, car leases, and retail purchases. Plus, you'll receive, life assurance twice your annual salary. Enjoy healthcare and wellbeing platforms with 24/7 access to GPs. And with personalised career development, we're here to help you achieve your goals

The Role of a Merchant Trade Supervisor

As a Merchant Trade Supervisor, you will develop strong customer relationships in your store offering hire solutions with an array of top-tier products and equipment across all building service sectors. If you’re looking to join a forward-thinking culture, we want you to be part of the exciting journey with us.

What do you need to succeed as a Merchant Trade Supervisor?

  • Committed to delivering exceptional communication, customer service and eager to assist
  • Proficient in meeting and exceeding performance targets and Key Performance Indicators (KPIs)
  • Proactive and positive outlook and solution driven.
  • Enthusiastic about continuous learning and expanding product expertise
  • Hold a valid driver's license.

What does the Merchant Trade Supervisor role involve?

  • Independently running the HSS dedicated concession area within our partnering Builder’s Merchant, supporting customers with their hire needs and upselling/cross-selling where you can
  • Building and maintaining the relationships with the customers to ensure we keep their repeat business.
  • Supporting key sales initiatives and strategy to hit branch KPIs and ensure we’re being innovative and forward-thinking in our approach.

Similar Working Pattern
Monday to Friday 7:30am until 17:30pm and Saturday 8:00am until 13:00pm
(with an accumulative extra day off during the week for every 2 Saturday shifts worked).

Who Are HSS?  

Over the last few years, we have invested heavily in new systems and tech to revolutionise the future. We were the first ever hire company to let our customers order online, and each year we’re adding in new tools and functionality that sets us apart.

We’re so proud of how far we have come, and we’re not done yet

At HSS, we celebrate diversity and inclusivity. We understand that statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless of if you feel your experience is not an exact match.

We’re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce – please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

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