Repairs Technician Apprentice

3 weeks ago

NewarkonTrent, United Kingdom Currys Full time
Repairs Technician Apprentice

Newark

Permanent

Full-Time (Shifts over 7 days)

£20,183

 

 

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

 

Join us as a Repair Technician Apprentice and become an expert in repairing electrical and electronic devices. Whilst gaining a nationally recognised qualification with Currys- Europe’s number one electrical and telecommunications retailer and services company.

 

Our Currys Repair Centre is the biggest in Europe and is all about ensuring a high quality service to our customers through strong standards of repair. As a Repair Technician Apprentice, you’ll be learning how to diagnose and repair electrical and electronic devices such as laptops, tablets and mobile phones. You’ll carry out replacement and repairs as well as diagnosing faults, always ensuring the customer stays at the heart of our business.
 

 

Role overview:

 

Two years’ expert training:

If you’re passionate about how tech works – and you love helping people – it’s time to engineer an amazing career with us. On our two-year training programme, you’ll deliver first class customer repairs while gaining valuable qualifications.

 

What you’ll learn:

We’ll train you to apply technical knowledge to diagnose problems and fix them for our customers. As you do this, you’ll work towards essential industry-recognised certificates. 
You will also learn how to interact with our customers through our revolutionary RepairLive service, helping to resolve their issues via a two-way video call as part of our Omi-Colleague development plan.
 

Taking it apart:

You’ll be gaining functional, creative thinking and problem solving abilities. Expect to learn the theory and practice of repairing laptops, tablets and mobile phones.

 

You will need:

  • 5 GCSEs grade A/9 – C/4 (ideally English and Maths at C/4) or equivalent e.g. Scottish Standard Grades or Nationals.

  • Excellent communication and customer service skills

 

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you. They include:

  • A starting salary of £20,183 that increases after your first 12 months and also at the end of the college course based on successful completion of your apprenticeship. You truly will earn while you learn.
  • Amazing Prospects - Once you’re a fully qualified Repair Technician, you can choose to keep on developing your career in whichever direction you like – whether specialising in new technologies or working towards management.
  • Holiday allowance
  • Competitive pension scheme
  • Access to discretionary company bonus scheme
  • Life Assurance
  • Staff discounts and offers

 

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

 

Why join us:

 

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

 

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. 

 

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.

 

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