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Receptionist/Administrator

4 months ago

Birtley, United Kingdom Tarmac Full time

At Tarmac,

‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for a  Receptionist/Administrator  (fixed term) to join our friendly team at Tarmac Birtley Regional office in Birtley, Chester-le-Street, Co Durham. As well as Birtley and Chester-le-Street, this role is commutable from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend, Longbenton and the surrounding areas. 

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds. 

Role Responsibility

Reporting to the Senior Business Administrator the role of a  Receptionist/Administrator will play a crucial role in providing both clerical and administrative support, be involved with the coordination, implementation and communication of procedures. 

Your role as a Receptionist/Administrator will be responsible for:

Front of house for the site – first point of contact for Birtley, welcoming visitors to the site and conducting basic checks

Ensuring appropriate sign-in and induction for all visitors and compliance with site Security procedures 

General office administration and support for site management 

Supporting with administration of projects and initiatives

Daily actions to resolve and clear down blocked tickets to reduce delays in billing, to ensure efficient business operations 

Manually checking and processing each ticket received and action accordingly to SLA 

Resolving missing ticket issues, manual invoicing, EDI errors 

The Ideal Candidate

The ideal candidate for the role of a  Receptionist/Administrator will be able to demonstrate proven experience working within an administrative field but also enjoy working with other teams. You should possess good communication skills, be confident in organising and planning. 

To succeed in the role of Receptionist/Administrator suitable candidates should have: 

General administration experience 

Excellent IT skills (MS Office and other relevant site systems) 

High level communication skills, both verbal and written 

Both organisational and prioritisation skills

Strong problem solving and trouble shooting skills

Accurate and precise with strong attention to detail 

Flexible approach to deal with a range of ever changing day to day situations 

Why Us

As well as the role of  Receptionist/Administrator  we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits: 

Bonus scheme  Enhanced holiday entitlement  Contributory pension scheme  Access to the Tarmac Reward website with discounts on retailers, holidays, etc.  Access to our Employee Assistance helpline for free and confidential advice  Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice and Menopause  Training and development opportunities