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Support Worker

3 months ago

Livingston, United Kingdom The Action Group Full time
Job Description

West Lothian offers Housing Support and Care at Home services to Adults and Children, we also deliver in conjunction with West Lothian Council Holiday Hubs

We are always recruiting people who prefer to work on a casual basis, with no minimum hours per week and shifts offered to you based on your availability

Post: Support Worker Service: Housing & Community Support Services (HACSS)

Base: Regional base as set by line manager

Line Managed by: Team Manager

Salary : Casual rate: £12 per hour Sleepover rate (if applicable) £96 per night.

Hours: Casual

Our Recruitment Process

Equal Opportunities Form for Applicants

Main purpose:

The main purpose of this post is to provide a caring, efficient and effective 24/7 support service to people who use The Action Group’s Services. This will include assisting people to develop their skills by supervising and participating in various support activities in a way that enriches their opportunities and promotes choice. The main duties for this post are detailed below under two headings: 1. Specific Duties (that apply to this job in particular) 2. General Duties (that apply to all staff in The Action Group)

About The Role

Specific Duties

  • Practice the TAG Key Worker system. For example, organising support plans / case

    reviews as required for individual people we support with all relevant stakeholders, ensuring

    effective handovers between staff, and maintaining records, case files etc.

  • Promote the physical and emotional wellbeing of the people we support at all times

    (eg. supporting people to maintain acceptable and adequate levels of self-care, carrying out

    risk assessments, etc)

  • Actively develop meaningful and trusting relationships with the people we support (eg.

    helping people to gain insight into their own behaviour, attitudes and reactions)

  • Encourage independence in all daily living activities wherever possible, and support

    them with this only when necessary (e.g. housework, food preparation, household admin etc)

  • Promote people’s hobbies, interests and activities, and encourage participation in all

    aspects of community life. For support workers in the Children and Adults in Transition

    Services this may include organising day trips and activities with young people as required, as

    well as accompanying them to sporting activities such as swimming, and participating in these

    activities as appropriate.

  • Directly assist with the personal care as required

  • Work with the people we support to maximize their ability to communicate effectively

    and promote self-advocacy wherever possible

  • Advocate on behalf of the people we support when needed (e.g. liaising with external

    organisations regarding benefits, education, tenancy and employment etc)

  • Work with relatives and carers of people we support (e.g. arranging support plans,

    dealing with complaints and frustrations, etc) and help to ensure that relatives have a

    significant role in the person’s life wherever possible and appropriate.

  • Find out about the wide range of local services, amenities and organisations available

    to people we support.

  • Work with both individuals and groups of in all of the above, according to need

  • Participate flexibly in the various shift work patterns required by the needs of the

    people we support (including regular working outwith weekday office hours; for example, in

    the evening and at weekends, where applicable)

  • Regularly undertake ‘sleepover’ or ‘waking night’ duties where required

  • From time-to-time, the postholder may be asked to cover short-term absences of

    Support Workers in other teams

General Duties (these are applicable to all The Action Group staff)

  • Read, and work in accordance with, TAG’s Mission, Aims & Objectives, and current

    Business Plan

  • Manage own work time effectively

  • Keep on top of own paperwork and maintain effective and organised filing systems, as

    appropriate to the specific job role

  • Treat everyone with consideration and respect

  • Ensure prompt, polite and clear communication (whether responding to a query from a

    member of staff or a complaint from person we support)

  • Keep up to date and comply with all applicable TAG policies and procedures (covering

    everything from personal Health & Safety to Care Commission Standards)

  • Promote and respect individual rights and responsibilities at all time

  • Retain the highest standards of confidentiality, as appropriate to the specific role

  • Assist your manager and other work colleagues as appropriate and whenever possible

  • Take charge of own CPD (Continuous Professional Development) and contribute to TAG

    maintaining the Investors In People standard

  • Be responsible for own work life balance (e.g. taking annual leave at regular intervals,

    etc)

Skills Needed

About The Company

Our History

The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived.

Providing and Improving Learning Disability Care for Over 45 Years

The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community care services. In 1976, services and supports in the community were few and far between and large institutions and hospitals, like Gogarburn in Edinburgh, were the main service for children and adults.

Locally, The Area 5 Action Group ran a high profile political and media campaign to get learning disability and support needs on the agenda. It also explored ways to develop service-provision

By 1985, now called The North Edinburgh Action Group, membership had grown and service users came from all over Edinburgh, East Lothian, West Lothian and Midlothian.

By 1992, with development plans focussing across an even wider area, a further name change to The Action Group was made.

​Over the years the Action Group has been at the forefront of campaigning for and providing high quality community services.

Company Culture

The Vision

That Families caring for a person and individuals who have support needs and/or Learning Disability encounter no barriers to their chosen lifestyle, are able to follow a path of choice and can enrich their opportunities.

The Mission

To Value, listen and involve people so that our every action is judged to be the best.

The Values

An ordinary life includes the 5 accomplishments which derives from the work of John O'Brien.

These values are at the heart of the organisation.

People accessing our services should have:

Community presence - Relationships

Competency - Respect - Choice

Desired Criteria

Required Criteria

  • Shares our values - Equality, Inclusion. Flexibility, Person Centred Support, Respecting differences.
  • Practically-Minded - Can budget and manage a home – Assesses Risk Well – Plans stuff in advance -Responds well to challenging situations
  • A nice person Listens- Interested in people-Patient and Calm- Fun- Caring and considerate
  • Good in a Team- Communicates well – Takes responsibility- Asks for advice - Helps others
  • Get the details right – Punctual – Consistent – Follows procedures- Finds out and remembers stuff – Completes paperwork
  • Not afraid to think – Reflects on practice – Learns from experience – Puts self in other’s shoes- Suggests ideas.
  • This post requires registration with the Scottish Social Services Council (SSSC). Applicants who are not registered with the SSSC when starting will have 6 months in which to register. Applicants already registered with the SSSC must inform that body of their employment with The Action Group.
  • This post requires PVG clearance. Applicants who are not members of the PVG scheme should be prepared to join before commencing employment.
  • Driving license

Closing DateWednesday 31st July, 2024