Senior BA Product Owner

2 weeks ago

London, United Kingdom ICBC Standard Bank Full time

Summary


Compliance & Legal Technology has responsibility for the bank's surveillance technology and legal technology. This comprises a team of in-house project manager's, BA's, developers and QA's who design, build, enhance and support both in house and vendor applications for compliance, the financial crime team and legal team.

Job purpose
ICBC Standard Bank requires a hands-on product owner to manage delivery for the bank's compliance and legal systems. The role will primarily focus on Market Conduct and AML surveillance.

This role will require close interaction with stakeholders across Compliance and IT. The job holder will be someone with good negotiating skills, demonstrates a sound approach to problem solving, has experience of leading teams and can break down a complex issue into a clear, well-articulated summary that creates clarity and transparency.

The successful candidate will be responsible for the delivery of new functional and non-functional requirements, managing permanent and temporary resource, handling business stakeholder relationships and determining the application roadmaps. They will also be responsible for the management of relevant functional and non-functional delivery, including documentation. They will manage dependencies with other projects and input into the solution design, testing and sign-off of any new or changed services including both change-the-bank and run-the-bank activity. They will be someone who is a champion for high standards across the whole software development lifecycle.

Key Responsibilities

Lead the compliance and legal technology function. Define the feature enhancements for the product roadmaps. Master functional understanding of the systems and the business processes driving the requirements. Build strong relationships with key business stakeholders through delivery of continuous improvements. Manage and organise the compliance technology function including objectives and deliverables for the business analysts and developers. Ensure appropriate resource alignment over key delivery periods and on-call resource is organised where necessary. Prioritised production stability, embedding a 'production first' mindset into the team whereby delivery is stable and scalable. Ensure feature delivery has a 'no-touch' impact on the BAU technology team. Be responsible for maintaining the book of work, including holding regular review and prioritisation sessions with the business stakeholders. Ensure the bank's SDLC is followed through the requirements gathering and delivery process. Ensure documentation is stored in a structured and organised fashion. Ensure processes are in place to maintain and update functional and technical documentation i.e. master artefact management. Actively share existing subject matter expertise with the team and coach other team members to become SME's. Document and agree the current and target business processes, writing clear and concise documentation. Elicit requirements via workshops, stakeholder interviews, scenario analysis, gap analysis, business process analysis, use cases, workflow analysis, wireframes etc. Ensure a testing mindset is embedded within the team including the planning and execution of QA with full end to end traceability. Contribute to cross department initiatives and forums that have a direct and indirect impact on the team. Manage conflicts and contentions arising from cross department initiatives.
Ensure production break-fix and service improvement requirements take priority over CTB through effective stakeholder management and expectation setting. Ensure that all CTB releases are reviewed and challenged for production readiness in accordance with any release standards, service transition or governance processes defined.


Preferred Qualifications and Experience

Degree qualified or equivalent Experience working in a function of an investment bank and understands the need for control in a banking environment Understanding of Financial Regulatory controls across multiple global jurisdictions. Strong quantitative analysis ability. Excellent communication skills, both written and verbal. Strong analytical and problem-solving capabilities. Experience in elicitation and documentation of business requirements, consolidate feedback on the same requirement from various stakeholders, ensure consensus on the solution being delivered.

Knowledge, technical skills and expertise

Experience of line management. Knowledge and experience of transaction monitoring functions; e.g. Market Abuse surveillance, AML payment and trade surveillance. Knowledge of front to back trade, order and quote flows. Broad knowledge of financial products and data attributes. Strong business process definition and implementation skills. Advanced knowledge and experience of the software development life cycle. Strong SQL skills and other data analytical skills. Strong organizational skills and effective time management skills Strong Microsoft Office skills. Strong QA experience.

Personal attributes

Global mindset Resilience High quality delivery focused mindset Pays attention to detail Results-orientated and service orientated. High level of integrity Demonstrates pro-active behaviour.

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