Partner Operations Consultant

3 weeks ago


Sheffield, United Kingdom Virgin Media O2 Full time

Are you ready to tackle a unique opportunity as a Partner Operations Consultant? We are looking for an exceptional individual to join our team at Virgin Media O2 . As a Partner Operations Consultant, you will play a vital role in ensuring the flawless management of our portfolio of outsourced partners. Your expertise and proven skills will be essential in driving contract compliance and performance.

Responsibilities and Requirements:

Assist the Partner Operations Manager in establishing important partnerships with our suppliers, working closely with senior team members and the rest of the team. Work with a team of service delivery specialists to drive continual service improvement and cost efficiencies across multiple supplier relationships. Act as a key contact point for the business with external/outsourcing partners, providing valuable feedback to VMO2 and contributing to capability and operational planning. Collaborate with our external suppliers and internal team members to constantly enhance our services. Assist the Partner Operations Manager in identifying and implementing cost-saving initiatives that reduce the lifetime cost of the services we purchase. Monitor outsourced suppliers/vendors on a day-to-day basis, ensuring delivery to pre-determined standards and agreements. Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an  equal opportunities employer  and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

Assist the Partner Operations Manager in establishing important partnerships with our suppliers, working closely with senior team members and the rest of the team. Work with a team of service delivery specialists to drive continual service improvement and cost efficiencies across multiple supplier relationships. Act as a key contact point for the business with external/outsourcing partners, providing valuable feedback to VMO2 and contributing to capability and operational planning. Collaborate with our external suppliers and internal team members to constantly enhance our services. Assist the Partner Operations Manager in identifying and implementing cost-saving initiatives that reduce the lifetime cost of the services we purchase. The other stuff we are looking for

We'd also love you to bring;

Must be able to demonstrate excellent verbal, written and numerical skills to produce regular performance updates Solid understanding of Excel, Word, PowerPoint, Outlook and Teams Strong communication, presentation, influencing, coaching, and negotiation skills to achieve desired outcome with internal and external partners What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.



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