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GP Practice Manager
3 months ago
Job summary
An exciting opportunity has arisen for an accomplished and highly motivated senior manager to join our team.
Candidates must be conscientious, pragmatic, provide solid leadership and have the passion, integrity and initiative to drive success.
Main duties of the job
Previous financial and management experience, leadership skills, a sound knowledge and demonstrable competency in all aspects of business management, including VAT, payroll, HR, IT and strategic planning are essential.
Previous GP Practice Management is desireable.
About us
Albrighton medical practice is a well-established, 5 partner GP Practice with a reputation for providing excellent patient care. We are located in Shropshire and have a population of 9000 patients. We have a history of excellent QOF achievements and have an outstanding CQC rating.
There is a cohesive workforce of which the practice is justifiably proud and the team ethos is described as friendly, supportive, respected and valued. Staff and patient wellbeing is actively encouraged.
Job description
Job responsibilities
The following are the core responsibilities of the Practice Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.
The Practice Manager is responsible for:
a. Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities
b. Functional management of all clinical and administrative staff
c. Direct line management of the practice staff
d. Managing the recruitment and retention of staff, including embedding an effective staff appraisal process
e. Establishing, reviewing and regularly updating job descriptions and person specifications
f. Competent in managing disciplinary and grievance issue
g. Ensuring compliance with HR legislation
h. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
i. Managing the financial elements of the organisation, including budgets, bank accounts, accounting systems, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners
j. Maintaining and effect liaison with the accountant, overseeing organization accounts, ensuring year end figures are presented.
k. Briefing partners on all financial matters, including forecasting
l. Managing and processing partners drawings, PAYE and pensions for practice staff
m. Ensuring the organisation has appropriate insurance cover
n. Developing, implementing and embedding an efficient business resilience plan (BRP)
o. Managing contracts for services , cleaning, gardening, window cleaning etc.
p. Managing the procurement of organisation equipment, supplies and services
q. Coordinating the reviewing and updating of all organisation policies and procedures
r. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)
s. Adopting a strategic approach to the management of all patient services matters
t. Ensuring the organisation maintains compliance with its NHS contractual obligations
u. Managing of the Patient Participation Group
v. Effectively managing all complaints in line with current legislation and guidance
w. The management of the premises, including health and safety aspects such as risk assessments and mandatory training
x. Managing the organisation IT system, delegating staff to act as administrators
y. Ensuring compliance with IT security and IG
z. Coordinating the organisation diary, ensuring meetings are scheduled appropriately.
In addition to the primary responsibilities, the practicemanager may be requested to:
a.Deputise for the partners at internal and external meetings
b.Act as the primary point of contact for NHS(E), ICB, community services,suppliers and other external stakeholders
c.Partake in audit as requested by the audit lead
Person Specification
Skills
Essential
Ability to negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker and negotiator Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management (planning and organising) Ability to network and build relationships Proven problem solving and analytical skills Conflict resolution skills Ability to develop, implement and embed policy and procedure Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
Desirable
EMIS user skills
Experience
Essential
Experience of working with the general public Experience of managing accounting procedures including budget and cash flow forecasting Experience of working in a healthcare setting Experience of managing large multidisciplinary teams Experience of performance management including appraisal writing, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of workforce planning, forecasting and development Proven experience in financial management
Desirable
NHS/primary care general practice experience Relevant health and safety experience
Qualifications
Essential
Good standard of education with excellent literacy and numeracy skills Financial Qualification proven experience in financial management
Desirable
Educated to degree level in healthcare or business Leadership and/or management qualification AMSPAR qualification
Personal Qualities
Essential
Polite and confident Flexible and cooperative Excellent interpersonal skills Motivated and proactive Ability to use initiative and judgement Forward thinker with a solutions focused approach High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive and resilient Ability to drive and deliver change effectively Other requirements Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Full UK driving licence