Installation Engineer

2 months ago

Darlington, United Kingdom Substantial Group Full time
DescriptionInstallation EngineerReporting to: Installations Field Manager
Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm1 Saturday Per Month Paid as OvertimeLocation: Houghton
Salary:

We provide a competitive starting salary ranging from £28,000 to £30,000. Upon successfully completing a six-month probationary period, your salary will increase to £32,000.

Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month.

With these incentives, your on-target earnings can reach up to £39,000 per year
 Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.  
About us:

Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.

Job Purpose:

Reporting directly to the Field Manager, The Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day.

 You will however be expected to complete any work within the department that the company requires due to work volumes from our ISP partners
Key Responsibilities• Primarily work on customer installations.
• Installing into a customer premises, maintaining the highest standard of customer service
• Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
• Complete assigned tasks on time and manage day-to-day jobs.
• Maintaining H&S compliance.
• Work individually and as part of a team to achieve targets and KPIs.

Skills, Knowledge and Expertise• Experience working in a similar role, working on or on behalf of the Openreach Network.
• Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
• Demonstrable experience and a proven track record working in a networking engineering environment. (preferred).
• Excellent organisational skills.
• Clear and concise communication abilities.
• Physical fitness for manual handling tasks.
• Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
• A proactive approach to improving efficiencies and working smarter

Requirements

• Must hold a full UK driving Licence for minimum 12 months.
• SA001, SA002, S7, S8 or equivalent are desirable
• IPAF 1b are desirable
• NRSWA unit 2 (minimum)  desirable
• SMART AWARDS preferable desirable
• Have telecommunications experience or transferable skills.

Why our people love working with us?• Equity – yes, a real part of the company
• 25 days holiday plus bank holidays
• Pension scheme that matches your contribution up to 8%
• Phone allowance
• Health care cash plan
• Cycle to work
• Employee assistance programme
• PPE and Uniform provided
• IT equipment provided
• Discounted Gym memberships
• Retail offers – discounts from recognisable brands
• Company Events 
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary
• Colleague referral scheme of £500
• Continuous development and long-term career prospects

Like what you see? Here’s what happens next:

1. Send us your application via our Careers Site or Job Boards.  
2. Recruitment screens your application against our essential criteria.  
3. Hear back from us within 2-3 days of application submission with an outcome/next step.  
4. If you haven’t heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group  

Building your fibre future
 
Netomnia is investing in and building a new full-fibre network right across the UK. Future proofing homes and businesses with a reliable, high-quality, and high-speed internet connection. 
 
With live networks already across several towns and cities in the UK, and many more planned, we are dedicated to bringing forgotten parts of the UK into the digital revolution. 
 
Utilising revolutionary in-house planning tools and build techniques to rapidly deploy our network, ensuring that we reach our goal of 1 million UK premises by 2023

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