Desk Based Account Manager

4 weeks ago

Crawley, United Kingdom Raytheon Technologies Full time

Unspecified

Due to the continued growth in the ARINC Mail Business we are looking to expand the Desk Based Account Management team located in our EMEA HQ offices in Crawley, close to Gatwick Airport. We are therefore currently seeking a Call Centre Professional (Desk Based Account Manager) to join our Connected Aviation Solutions team.

Responsibilities:

Cold calling prospective new clients (airlines, airports and ground handlers) and proactively selling across the region specified

Build and maintain a healthy pipeline

Keep Salesforce up-to-date

Account handling; responding to enquiries

Requesting and progressing customer orders

Price negotiation

Supporting the sales team and business unit to ensure that customers receive an outstanding service

Any other associated admin or tasks as required

Basic requirements:

Related experience within a tele-sales or call centre environment

Must be a self starter with excellent communication and interpersonal skills

Proven ability to proactively manage customer queries through to resolution

Ability to meet quarterly sales targets and manage a pipeline

Thorough knowledge of Excel and other MS Office software applications

Preferred Requirements:

Possess basic analytical skills

Typically produces, analyzes and refines departmental performance reports

About Us:

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Our Connected Aviation Solutions team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we're helping passengers reach their destination safely. We're connecting aircraft operators, airports, rail, and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we're providing industry-leading fire protection and safety systems that our customers can count on when it matters most.

Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career?

Join our CAS team today.

Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

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