Macmillan Link Worker

4 weeks ago

Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job overview

We are looking for a Support Secretary to join our Haematology department in Colchester Hospital. This post is part time, 18 hours per week.

In this role you will provide efficient and pro-active secretarial/admin support. You will liaise with multi-disciplinary staff within Haematology, Oncology, patients, other departments within the hospital, Mid Essex Hospital, General Practitioners and hospitals. 

You will join our friendly, dedicated and hard-working team in a fast paced and busy environment to provide multidisciplinary care for our patients.

We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective support service. You will have attention to detail, excellent communication skills and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest. 

You should have a good level of clerical experience and good working knowledge of IT systems although full training in the use of our systems will be provided.

In this department you will be fully supported by management with regular training and development to help further career.

Main duties of the job

In this role, you will provide assistance to the Consultants by way of secretarial and general admin support. You will perform general clerical duties such as filing, photocopying, collation of notes, making and changing appointments, typing and providing administrative support to the team of Medical PA’s. You will assist with audio/typing of letters dictated by the Consultant and their team using the Bighand electronic dictation system.

You will also receive and process telephone calls from GPs, patients, relatives and other medical professionals, recording and passing on message in a clear and concise manner.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here -

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Education/qualifications

Essential criteria

Knowledge of medical terminology Typing qualification

Desirable criteria

Excellent numeracy and literacy

Experience

Essential criteria

Admin/secretarial experience. Working as part of team Working in healthcare or NHS

Desirable criteria

Haematology experience Knowledge of hospital processes/ Systems

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