Customer Service Administrator

3 days ago

Oldham, United Kingdom Equals One Full time

Customer Service Administrator

Salary dependent on experience

Greenfield, OL3 - must live within a commutable distance to Oldham OL3

37.5 hours per week, 9am – 5pm (30 min unpaid break)

At Hartley Botanic, we offer beautiful, elegant and practical Greenhouses and Glasshouses with a worldwide reputation for perfect design, enduring strength, unparalleled quality and everlasting performance.

Providing beautiful ranges of Greenhouses and Glasshouses for the everyday gardener, to the largest bespoke designs across our Victorian, Modern and Heritage ranges, Hartley Botanic works hard to cater to the needs of every individual customer and gardener and every individual garden.

Each one of our products is individually designed to the specification of the customer, whether for professional or private need. We pride ourselves on the quality of our workmanship, and work closely with our customers to ensure they get exactly what they need.

Role Brief

We are looking for a competent, friendly Customer Service Advisor to join the Customer Service Team at our office in Greenfield, Oldham.

Working with the UK's leading glasshouse manufacturer promoting Hartley Botanic luxury brand.

You will be able to successfully manage and resolve queries efficiently whilst building sustainable relationships and trust with customers through open and interactive communication. You will have the ability to work accurately under pressure, within strict deadlines while being customer focused with an excellent telephone manner

This is a key role within our business, reporting directly to the Customer Services Supervisor and you will be a brand ambassador offering excellent customer service through the customer journey.

Main duties and responsibilities

You will deliver performance through your style and approach. Responsibilities include, but not limited to: -

  • Customer Service – Offer High Luxury brand customer service and build good working relationships to gain the customers confidence and trust.
  • Building critical relationship with Customers. This is a crucial part of our brand partnership.
  • Problem Solver – Be proactive with the confidence in problem solving. Ability to escalate where required.
  • Team Player – Must be able to well as part of a team.
  • High Attention to detail –Administration of our Production Schedules, must be able to record data effectively and accurately, and having excellent written communication with customers.
  • Database – Ability to accurately input and maintain the database
  • Phone system - system database maintenance.

Role Requirements:

Previous experience within Customer Service is essential, experience within similar luxury, customer facing manufacturing and/or retail environment is an advantage. This role is an ideal opportunity for an organised, experience Customer Service Advisor to join us at an exciting period of growth.

  • Experience of working within a luxury brand company
  • Excellent organisation skills
  • Excellent and effective communication skills
  • Self-motivated and adaptable in your approach
  • Tenacious people person and Team Player
  • Ability to work to deadlines
  • Confident in dealing with people at all levels, and the ability to build strong relationships.
  • Problem Solver
  • Flexible with the ability to meet business requirements
  • You must be able to demonstrate success in a similar role
  • Excellent Administration skills with a high attention to detail
  • Good excel skills and full Microsoft suite skills

 

 

 

INDLS 

  • Customer Service Administrator

    4 days ago

    Oldham, Oldham, United Kingdom Ad Warrior Full time

    Customer Service AdministrationAt Ad Warrior, we're seeking a skilled Customer Service Administration professional to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our clients.Key Responsibilities:Provide top-notch customer service and...

  • Customer Service Administrator

    4 days ago

    Oldham, Oldham, United Kingdom Ad Warrior Full time

    Customer Service AdministrationAt Ad Warrior, we're seeking a skilled Customer Service Administration professional to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our clients.Key Responsibilities:Provide top-notch customer service and...

  • Customer Service Administrator

    4 months ago

    Oldham, United Kingdom Chubb Fire & Security Full time

    Company Description Chubb now has an opportunity for an **Administrator** to join our team in **Broadgate, Oldham** on a full time, permanent basis. The main goal of this role is to provide rapid administrative support to enable the smooth and effective running of the service team, as well as assisting the Operations Manager in the provision of a superior...

  • Customer Service Administrator

    4 months ago

    Oldham, United Kingdom Mpeople Full time

    Mpeople Recruitment are currently seeking an enthusiastic and confident **Customer Service Administrator** on behalf of our well-established manufacturing client in **Oldham**. - Location: Oldham (OL4) - Hours of work: 08:30 - 17:00 or 09:00 - 17:30, Monday to Friday - Salary: £24,000 per annum - Benefits: 25 days holiday after 1 year of service - plus bank...

  • Customer Service Administrator

    4 months ago

    Oldham, United Kingdom Chubb Fire & Security Full time

    Company Description Exciting times ahead at Chubb Fire & Security as we expand our administration team in Oldham, providing opportunities for those with current administration experience or those wanting to develop their skills within a forward thinking and people first culture! **About Us** At Chubb, you won’t be alone when you join our family, and...

  • Customer Service Administrator

    3 days ago

    Oldham, United Kingdom Equals One Full time

    Customer Service Administrator Salary dependent on experienceGreenfield, OL3 - must live within a commutable distance to Oldham OL337.5 hours per week, 9am – 5pm (30 min unpaid break)At Hartley Botanic, we offer beautiful, elegant and practical Greenhouses and Glasshouses with a worldwide reputation for perfect design, enduring strength, unparalleled...

  • Administrator/customer Service

    3 months ago

    Oldham, United Kingdom Major Recruitment - Oldham Industrial Full time

    We are looking for an administrator to join our team ASAP. Duties will include: - Taking messages - Dealing with any queries All general Ad-hoc duties. Hours will be 08.00 - 17.00 Monday to Friday (1 hour for lunch) Pay £10.42 p/h **Job Types**: Full-time, Temporary contract Contract length: 2 months **Salary**: £10.50-£10.51 per...

  • Customer Service Administrator

    3 months ago

    Oldham, United Kingdom Mpeople Full time

    Mpeople Recruitment are excited to recruiting on behalf of our client who are based just outside the centre of Oldham for a **Customer Service Administrator**. Our client is extremely well established and they have a great reputation within their industry. - **Location**: Oldham (OL8) - **Hours**: Monday to Friday, 08:30 - 17:00 - **Salary**: £22,000 -...

  • Customer Service Administrator

    3 months ago

    Oldham, United Kingdom MPR Full time

    Mpeople are excited to be recruiting for our client who are a manufacturing company based in Chadderton Oldham for an Office Administrator. - **Salary**: In the region of £25,000 + annual company bonus - **Hours of work** Monday-Friday 8:30am-5pm - **Holidays**: 2 annual bonus schemes (service bonus & performance bonus), 26 days holiday for the year + bank...

  • Customer Service

    4 months ago

    Oldham, United Kingdom Mpeople Full time

    Mpeople Recruitment have an exciting opportunity for a **Customer Service & Shipping Administrator **for a well-established, yet rapidly growing organisation based in **Oldham**, on a permanent basis. The Sales & Logistics Coordinator will work within the operations department to provide administrative support to the rest of the team. - **Location**: Oldham...

  • Customer Service/sales Administrator

    3 months ago

    Oldham, United Kingdom Mpeople Full time

    Mpeople Recruitment are currently seeking an enthusiastic and confident **Customer Service & Sales Administrator** on behalf of our well-established client in **Oldham**. - Location: Oldham (OL4) - Hours of work: 08:30 - 17:00 or 09:00 - 17:30, Monday to Friday - Salary: £24,000 per annum - Benefits: 25 days holiday plus bank holidays & free parking As a...

  • Customer Service Administrator

    4 weeks ago

    Oldham, United Kingdom Platinum Recruitment Full time

    Customer Service Administrator Oldham Salary up to £24,000 + Commission!! A great opportunity has arisen for someone with Customer Service experience to join a rapidly growing company based in Oldham. This is not just the ordinary customer service role, you will have the chance to earn UNCAPPED commission whilst learning and progressing within a small...

  • Customer Service/sales Administrator

    3 months ago

    Oldham, United Kingdom Mpeople Full time

    Mpeople Recruitment are currently seeking a **Customer Service & Sales Administrator **on a Part-Time basis to join a well-established business based in **Oldham**. - **Location: Oldham **(OL1) - **Salary**:In the region of £11.54 per hour / £15,002 per annum - **Hours of work**:25 hours per week, Monday to Friday (5 hours per day). Duties will include...

  • Customer Service/sales Administrator

    4 months ago

    Oldham, United Kingdom Mpeople Full time

    Mpeople Recruitment are currently seeking a **Customer Service & Sales Administrator **on a Part-Time basis to join a well-established business based in **Oldham**. - **Location: Oldham **(OL1) - **Salary**:In the region of £11.54 per hour / £15,002 per annum - **Hours of work**:25 hours per week, Monday to Friday (5 hours per day). Duties will include...

  • Customer Service Administrator

    4 months ago

    Oldham, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....

  • Customer Service Administrator

    3 months ago

    Oldham, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....

  • Customer Service Assistant

    3 months ago

    Oldham, United Kingdom Petrol Service Stations Full time

    We are on the look out for Customer Service Champions to join our team! The role of a Customer Service Assistant within a Petrol Station involves a range of tasks, including advising and Serving Customers, Till operation, Stock Replenishment /Rotation / Merchandising, Cash handling and carrying out Housekeeping activities according to set procedures. **Job...

  • Customer Service/sales Administrator

    3 months ago

    Oldham, United Kingdom The Recruitment Fix Full time

    Monday - Friday Days - Comp Salary + Excellent Benefits - Technical Manufacturer with Global Presence - Great Career Opportunity Our client is a global manufacturing company and a market leader that supplies specialist products to environmental, aerospace and marine markets. Their growth forecast for the future is very impressive and to compliment this we...

  • Part Time Customer Service Administrator

    3 months ago

    Oldham, United Kingdom Mpeople Full time

    Mpeople Recruitment are currently seeking a **Customer Service Administrator **on a Part-Time basis to join a well-established business based in **Oldham**. - **Location: Oldham **(OL1) - **Salary**:In the region of £11.54 per hour / £15,002 per annum - **Hours of work**:25 hours per week, Monday to Friday (5 hours per day). Duties will include and not be...

  • Service Administrator

    4 months ago

    Oldham, United Kingdom Chubb Fire & Security Full time

    Company Description Chubb now has an opportunity for an Administrator to join our team in Broadgate, Oldham on a full time, permanent basis. The main goal of this role is to provide rapid administrative support to enable the smooth and effective running of the service team, as well as assisting the Operations Manager in the provision of a superior level of...