I.T Technician

3 weeks ago

Middlewich, United Kingdom Silver Arrow Recruitment Full time

I.T Technical Support

Our client is the UK's premier logistics provider for finished commercial vehicles and plant machinery, along with an industry leading presence in the car and specialist operations sectors. They have a keen desire to manage by exception through the application of systems have historically seen the Group invest considerably in the right technology.

As a new cycle of development begins, with the ultimate aim of providing Customers with enhanced access to real-time information, a rare and exciting opportunity to join the Group's IT Department has arisen

Benefits

  • Medical coverage (available after six months of service)
  • Pension Scheme
  • Company Uniform
  • On site facilities
  • 20 Days Holiday + Bank Holidays
  • Salary up to £28k

The role consists of the following:

  • Taking ownership of IT projects when necessary, such as migrations and server builds, providing control and delivery of projects.
  • Providing first line support as and when required.
  • Providing technical assistance and support to internal customers
  • Providing technical assistance to remote workers using PDAs and other computer equipment.
  • Maintaining the organisations infrastructure systems in line with IT procedures.
  • Quick response to 3rd party/supplier network/system failures
  • Keeping tight control of data
  • Maintaining system security and integrity
  • Working with third-party application Engineers to design, build, test and update EDI interfaces.
  • Liaising with suppliers to provide appropriate technical solutions.
  • Attending remote sites from time to time (driving license required).
  • Monitoring all incoming and outgoing EDI processes and resolve any import/export failures by liaising with suppliers and third-party vendors to resolve all business issues.
Technical Skills and Experience required
  • Router configurations, networking and security
  • Knowledge of windows server 2016,2019
  • Working knowledge of Windows 10 & 11
  • Microsoft Office 2016 onwards, including Office 365 and SharePoint
  • Working knowledge of mobiles and PDAs
  • Active Directory
  • Remote Desktop
  • DNS, DHCP, VPN, TCP/IP
  • Experience with SFTP user setup and support
  • At least 2 years previous experience of working within a 1st line / 2nd line support role.
  • Excellent problem-solving skills
  • Organised and able to manage multiple priorities to short time frames.
General Skills Required
  • Able to work as a team and report to all levels of management
  • Ability to prioritise
  • Excellent communicator
  • Structured approach to problem solving
  • Ability to learn new technology
  • Takes direction, but also able to manage own workload
  • Understands the importance of day-to-day tasks for business-critical systems

INDPERM