Immunisation Office Administrator

4 weeks ago

Sunderland, United Kingdom Intrahealth Ltd Full time

Job summary

We are recruiting for the role of ImmunisationAdministrative Support to support our Flu Vaccination Team in schools andcommunity settings when delivering the Flu Vaccination Programme across Sunderland and South Tyneside

offices based in:

Quay West, Sunderland

The applicant will work alongside our existing administrative team insupporting the delivery of IntraHealth's immunisation and vaccinationprogrammes. The successful candidatewill primarily support the Immunisation Leaders with spreadsheets, dataanalysis, support training up staff on Intrahealth and NHS data systems and otherduties will include handling telephone calls from parents/carers & communicatingwith schools

Main duties of the job

Our ideal candidate will have experience of working in administration and be able to perform general administration duties related to the role to a high standard. We require enthusiastic committed individuals who will work as part of the team. Excellent communication and interpersonal skills are necessary. Travel to offices within the region is integral to the role, therefore a driving licence and access to a vehicle is essential.

Skills and Abilities:-

High level communication skills

Experience of dealing with data

Work well under pressure/stressful environment

Effective organisation skills

Full driving licence, access to a car and willing to travel

Follow organisation policies and procedures at all times

Well organised

Reliable

office admin skills

good telephone skills

good organisational skills

excel and Microsoft outlook skills

About us

IntraHealthis one of the UKs leading provider of NHS Primary and Community Care services.We serve a range of patients across our three divisions of Primary Care (generalpractice), Pharmacy and Clinical Services which includes anticoagulationmonitoring, patient medication reviews and childhood immunisation programmes.

We alsoprovide management and clinical support to other GP practices and NHS bodies. We are awell-established organisation having provided NHS services since the companywas founded in 1999. Our team is made up of GPs, Advanced NursePractitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health CareAssistants (HCAs) and local administration teams supported by a centralisedback office function; providing finance, HR, administration and data analysissupport.

We operateNHS services across the North East, North West and Yorkshire.

Job description

Job responsibilities

Duties and Responsibilities

Job Summary and Team Working

To undertake duties as necessary, in line with the changing needs of the company;

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities;

Alert other team members to issues of quality and risk;

Work effectively with individuals in other agencies to meet patients needs;

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Communication

The Administrative support will communicate effectively with other team members, in a pleasant and friendly manner; The Administrative support will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication.

Managing information

Work in accordance with GDPR policy. Have knowledge of and be compliant with procedures;

Ensure all patient records are clear and recorded accurately and stored as per procedures; Maintain confidentiality of information relating to patients, relatives and staff; Understand the responsibility of self and others regarding the Freedom of Information Act.

Management of risk

Understand and apply the principles of the cold chain; Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility; Be aware of statutory child health procedures, and statutory local guidance and referral criteria; Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment within your area of responsibility; Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health.

Learning and Development

Undertake all mandatory and statutory training requirements;

Be responsible for own learning needs and continuing professional development.

Equality and Diversity

Ensure all staff are working to all appropriate equality and diversity procedures.

Health and Safety

The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate with their employing body to ensure that statutory and departmental regulations are adhered to.

Category

Essential

Desirable

Education

GCSE English Language and Mathematics Grade A*-C or equivalent

Experience

Working in teams

Proven track record of delivery to tight deadlines

Working under own initiative

Attitudes

Team player

Flexibility

Enthusiasm

Positive can do attitude

Able to engage with people

Accuracy and attention to detail

To demonstrate respect for people using and working for the organisation

To behave as an ambassador for the company

Skills and Abilities

High level communication skills

Experience of dealing with data

Work well under pressure/stressful environment

Effective organisation skills

Full driving licence, access to a car and willing to travel

Follow organisation policies and procedures at all times

Well organised

Reliable

office admin skills

good telephone skills

good organisational skills

excel and Microsoft outlook skills

Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Person Specification

Qualifications

Essential

GCSE English Language and Mathematics Grade A*-C or equivalent

Experience

Essential

Working in teams Proven track record of delivery to tight deadlines Working under own initiative

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