Bank Concierge

The role of Bank Concierge will include: Providing Support to encourage ourcustomers who have faced homelessness to maximise their own potential and independence Developing good relationships with customers, helping them develop life skills Handling occasional emergency/challenging situations Going above and beyond to ensure an excellent service is provided to our customers Occasionally organising and running social activities Some health and safety responsibilities e.g. fire safety checks Ensuring the security of the service is maintained Writing and updating customer notes Lone working at night for night shifts, primarily based at Ballingdon Street with occasional checks at Crofton IHM service if required

Skills and experiences:

Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse Previous experience working under challenging circumstances Good communication skills Ability to use IT systems confidently

Are you ready to be your best?

Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

Health and well-being plans A variety of online discounts and rewards from major retailers A wide range of learning and development opportunities

Job Reference: 217702

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