Wellbeing Advisor

Castle and Cedars Retirement Village based in Berkhamstead is on the lookout a Wellbeing Advisor to work across both sites.

Shift pattern: Day shifts 8am - 8pm available

In this role, you will be responsible for ensuring the safety and well-being of our residents during emergencies. Your primary duties will include:

• Responding promptly to emergency calls within the retirement village.
• Assessing the nature of emergencies and providing appropriate assistance.
• Administering first aid and basic medical care when necessary.
• Coordinating with emergency services (police, fire department, ambulance) as required.
• Communicating effectively with residents, families, and staff during emergency situations.
• Maintaining accurate records of incidents and actions taken.
• Moral and emotional support to our residents

Requirements:

• Proven experience as an emergency responder, EMT, or similar role preferred.
• Certification in CPR/ First Aid required.
• Educated to NVQ Level 3 
• Strong interpersonal and communication skills.
• Ability to remain calm and composed during stressful situations.
• Empathy and understanding of the needs of elderly residents.
• Physical ability to respond quickly to emergencies and assist residents as needed.

Benefits:

• Medicash, Free Eye Test, Life Assurance, Holidays 25 days , Birthday Off, Volunteering Days up to 3 in the year, Enhanced sick pay (after 6 months of service) , Enhanced Maternity, Enhanced Paternity and Cycle to work Scheme plus much more