Deputy Practice Manager

6 days ago

Birmingham, United Kingdom Wychall Lane Surgery Full time

Job summary

This is an excellent opportunity for career progression in a highly respected practice.

We are currently looking for an enthusiastic and highly motivated Deputy Practice Manager to join our busy but supportive management team. In this role you will be able to help shape and develop the services we provide to patients in the local community. We can offer a supportive working environment with excellent opportunities for career development.

Main duties of the job

The Deputy Practice Manager will support the Practice Manager, Partners and staff in all aspects of the day-to-day management of the Practice. The Deputy Practice Manager will act as the senior manager in the absence of the Practice Manager. They will be responsible for assisting the Practice Manager in the smooth and efficient running of the practice.

The ideal candidate for this role should possess strong leadership and managerial skills, extensive experience in healthcare management, a strong HR background, and a track record of driving growth and operational excellence. Excellent communication, collaboration, and problem-solving abilities are essential, along with a passion for delivering high-quality healthcare services and ensuring regulatory compliance. The successful candidate will be innovative, adaptable, and capable of inspiring and leading a diverse team

About us

Wychall Lane Surgery is Part of Our Health Partnership - with a practice population of around 8600 patients. Holds overall "Good" CQC rating.

Job description

Job responsibilities

JOB RESPONSIBILITIES

The role will oversee the day-to-day running of the practice and be responsible for maintaining the performance of our already very strong and innovative team. You will provide positive leadership and role modelling through your understanding of Human Resources, strategic planning, and management of protocols. Working effectively with the GP Partners and Practice Manager you will enable us to make informed decisions for the good of the practice and our patients and help maintain the Partnerships ethos of having a friendly and effective team that has a good work-life balance.

The successful candidate will be proactive, motivated and flexible, promoting the highest standards of patient care whilst supporting the business financial sustainability. The role comprises of managing the day-to-day operations of the practice including strategic planning, human resources, patient service delivery, information technology, clinical governance, quality and performance management and health and safety.

Person Specification

Experience

Desirable

Certificate/Diploma in Primary Care and Health Management (DPCHM) awarded by the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) Vocational Training Scheme for General Practice Managers (VTSGPM) - awarded by the Institute of Healthcare Management (IHM).

Qualifications

Essential

Qualifications: Desirable Educated to A level standard Experience Essential Line management experience Experience of working in teams; able to promote teamwork and employee satisfaction Excellent negotiating and conflict management skills Planning skills and ability to prioritise Desirable Experience of working in a GP Practice Experience of working and implementing HR processes Qualities Essential Personable and approachable Self-motivated and confident Adaptable, hardworking and reliable Willing to work flexible hours as necessary Desirable Previous experience of using EMIS web Skills Essential Effective communication (oral and written) and excellent inter-personal skills Approachable with the ability to listen and empathise Strong IT skills Leadership skills, including excellent people management skills Good time management Negotiating and managing conflict Able to manage change and cope with pressure Motivational Desirable Premises management

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