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Buildings Manager

4 months ago

Birkenhead, United Kingdom Wirral Community Health and Care NHS Foundation Trust Full time

Job summary

The post holder will be responsible for reviewing all facilities management contracts held by Wirral CHC, for the management of services and processes that support the core business of Wirral CHC. They will ensure that Wirral CHC attains the best value for money without compromising quality.

The post holder will be expected to focus on using best business practice to improve efficiency, by reducing operating costs whilst increasing productivity. The post holder is expected to work autonomously with the freedom to act to ensure strategic and business objectives are met.

To act as the key link between the Trust and the host Estates and Facilities departments on matters relating to these services and the Service Level Agreements in place.

To deliver specific strategic projects as directed.

This is a wide field with a diverse range of specialist responsibilities, involving both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Areas of responsibility include:

building and grounds maintenance;

cleaning;

health and safety;

security;

utilities and communications infrastructure;

space management.

Main duties of the job

Key roles will be to support the Head of Capital Project & Estates, to lead on space utilisation, project management, budget management, and oversee maintenance and compliance of the Trust Estates. The post holder will be a key Manager within the team and will be expected to have detailed knowledge of Estates and Facilities, understand contract structure, and have experience with NHS budgets and payment mechanisms.

The role will require regular contact with senior managers and external stakeholders and as such work will require a high degree of accuracy. This post will provide the opportunity to facilitate key projects, enhancing existing skills and to work alongside a skilled and experienced team. There will be the opportunity to regularly interact with clinical teams, and assist in the monitoring and improvement of quality and safety in patient care across the Trust. We are looking for someone who is confident and with a team focus but also has the ability to be self-directing and work independently. You should possess excellent organisational skills and have the ability to work to tight deadlines.

About us

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

Job description

Job responsibilities

Deal with building specifications for alteration to existing premises and manage the associated process for receiving quotations. This will include site meetings to discuss the specification in detail with building contractors.

Ensure that reasonable steps are taken to ensure that properties meet current and future legislation Health & Safety, Fire Regulations, Environmental Regulations, Disability Discrimination Act, Security.

Liaise and consult with the Public Patient Involvement Forum.

Responsibility for ensuring that Trust premises provide value for money with a view to maximising economy, efficiency and effectiveness.

Attendance at various committees and meetings are required.

Support the implementations of any Capital programme plans that the CT may instigate.

Any other projects that may be required to support the core business objectives of the CT, for example, relocation projects.

Management of staff Admin Support, Reception Staff, Maintenance Assistant, and Volunteers.

Management and development of the online booking system.

Management of security access system and CCTV.

preparing documents to put out tenders for contractors

Compile general reports, progress reports, financial Best Value for Money reports for Head of Estates.

Calculating and performing costs analysis from a variety of sources for required goods or services to achieve maximum value for money

Planning and executing complex tasks with interrelationship dependencies

Planning for future development in line with strategic business objectives

Managing and leading change to ensure minimum disruption to core activities

Assist in liaising with landlords of commercial properties

Assist in assessing contractual terms of SLAs and contracts held for essential central services such as security, maintenance, cleaning, waste disposal and recycling .

Working with front line staff and stakeholders to influence and manage change in contractors and / or services as appropriate across the whole of NHS Wirral

Compiling feedback from users of the services to inform performance management

Creating an electronic document library for all contract associated documents

Using performance management techniques to monitor and demonstrate achievement of agreed service levels

Performance manage contracts and SLAs

Responsible for installation, repair and maintenance of and within Wirral Community NHS Trust

Respond appropriately to emergencies or urgent issues as they arise

Responsible for day to day supervision of staff

Requirement to visit external sites to assess and judge emergency situations

Undertake audits/surveys as required.

Assist in the completion of specific data returns for example Estates Information, Returns to Government bodies and other appropriate organisations.

Assist in building robust commercial business cases to support both finance and service developments thus maximising resource utilisation and attracting additional investments.

Advise and support the Director / Deputy and other Senior Managers in the delivery of the Directorates extensive agenda.

To deal with operational management issues for the Directorate, such as staff recruitment, accommodation and IT requirements.

Person Specification

Qualifications and professional training

Essential

Educated to degree level or equivalent experience Health & Safety Qualification (NEBOSH or similar) or equivalent experience Committed to continuing professional development

Desirable

Formal Project Management Qualification - Prince 2 Foundation / Practitioner

Experience and knowledge

Essential

Knowledge of statutory requirements in relation to information management Data Protection and Caldicott principles

Desirable

Facilities management experience at a Senior Management level Contract Management experience at a senior level Experience of working within an Estates Department Experience in project management skills - proven project work Familiar with Microsoft Office 2007 programme Experience of organisation and service change management PFI/Capital programme delivery Knowledge of planning delivery

Skills and attributes

Essential

Excellent analytical and reporting skills with the ability to relay highly complex information to a range of audiences Demonstrate financial awareness and balances, commercial, social, political pressures. Identifies ways to maximise resources and provide value for money? Contributes to the development of a cohesive team by adopting a consultative approach towards others. Demonstrates a multiple understanding of other people's roles and the link to their own. Demonstrates loyalty and commitment to the team and organisation Present ideas and proposals in an influential way. Negotiates to achieve a win-win outcome. Challenges and influences others while remaining aware of individuals values, needs and political sensitivities Actively manages relationships by developing rapport and trust with a range of individuals within and outside the Trusts. Transmits credibility, integrity and professionalism Produces written communications which are clear, fluent, concise and readily understood. Speaks clearly, fluently and concisely, holding people's attention and effective at all levels Proven planning and organisational skills including effective management of workload within strict deadlines Professional and personal credibility

Desirable

Strong problem solving skills and able to make judgements relating to financial risk and assess its impact on the organisation Encourage others to understand and commit to the strategic vision. Focuses on the wider picture Experience of successful liaison with external contractors and legal advisors Experience of developing and implementing policies and procedures Evidence of strategic thinking and innovation

Personal qualities

Essential

Ability to perform presentations to staff, independent contractors and external organisations in a professional and clear manner Uses logical reasoning to assess the implications of different options prior to a decision. Recognised the links analysis and decision making to the wider context Highly motivated and keen to deliver. Demonstrates the ability to juggle priorities and respond flexibly in demanding situations. Sees things through to the end by adopting a pragmatic approach to problem solving Willingness to adapt to new ways of working and embrace changes Perseverance flexibility and determination Willingness to work flexibly on occasion as role demands Access to a car for work purposes Willingness to travel to various sites as required

Desirable

Adopts a high profile and influential role in leading others through change Recognises the importance of delivering results through others by delegations and supporting the development of staff potential