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Health & Wellbeing Coach

3 months ago

StocktononTees, United Kingdom Queens Park Medical Centre Full time

Job summary

Join our teamas a Health and Wellbeing Coach, where you can empower individuals toproactively manage their physical and mental health. You will help clientsbuild knowledge, skills, and confidence to improve their health outcomes andquality of life. Through multiple coaching sessions, you will assist them insetting and achieving personalised health goals. You will manage and prioritisea caseload based on individual needs, providing interventions like self-managementeducation and peer support. Additionally, you will collaborate with otherhealth professionals when necessary. Be a part of transforming lives and makinga real difference

Main duties of the job

The successful candidate will be kind, reflective and self-aware and will enjoy working with a wide range of people. They will have good communication and negotiation skills and a firm belief that people have untapped resources within them, that can be unleased by providing a high quality, non-judgemental service. They will be proactive with a flexible attitude, keen to work as part of a team and committed to developing themselves in this skilled role and supporting colleagues to do the same.

About us

North StocktonPCN is a forward-thinking and dynamic Primary Care Network, serving a diversecohort of 45,000 patients across three member practices. Located within walkingdistance of Stockton-on-Tees Town Centre, our practices are all within ahalf-mile radius of each other and boast modern facilities. We are seeking adedicated and passionate individual to join our team of Health and WellbeingCoaches. If you are enthusiastic about making a difference in people's livesand improving community health, we want to hear from you.

Job description

Job responsibilities

This role focuses on enhancing 'patient activation' by empowering individuals to improve their health outcomes and sense of wellbeing, thereby reducing unnecessary dependence on clinical services. This is achieved through interventions like self-management education and peer support, helping individuals set and achieve personal health goals. Collaborating with social prescribing services ensures appropriate referrals to community-based activities that support health and wellbeing. As part of a multidisciplinary team, the role promotes Health Coaching and advocates for Personalised Care and Supported Self-Management, guiding local professionals in making suitable referrals and raising awareness of health coaching services, particularly among underserved groups. Team participation and pathway development tailored to patient needs are essential, as is holistic support in collaboration with health, social care, and voluntary sector providers. Ensuring all PCN staff are knowledgeable about health coaching and social prescribing, fostering shared decision-making, and understanding patients' activation levels are key responsibilities. The role involves facilitating access to personal health budgets when suitable, using IT and MDT channels to identify patients who would benefit from health coaching, and adapting to service needs. Additionally, it includes gathering and analysing data on service user experiences and the impact of health coaching to support the integration of personalized care into local health systems.

Person Specification

Experience

Essential

The role requires a variety of personal qualities and attributes, emphasising kindness, reflection, and self-awareness. Candidates should recognise what matters to individuals, focusing on their strengths rather than their problems. Believing in people's untapped potential, they should provide non-judgmental and empowering services. The approach should be asset-based, starting with what works well and leveraging strengths in all interactions. Excellent communication and influence skills are essential, with an ability to build rapport easily. Integrity, openness, inclusiveness, and valuing diversity are critical, alongside a commitment to equality, good working relationships, and continuous learning and development. The role involves promoting high standards, consistently thinking about how to support clinicians and frontline staff for better patient outcomes.

Desirable

Experience working in either primary or secondary care NHS services.