MSU Manager

Job Summary

To maximise our MSU (Mobile Service Units) productivity, effectiveness and profitability, to support all branch accounts and to drive profitable growth. To ensure all operational & maintenance policies & procedures are adhered to. 

Essential Functions/Responsibilities:

Support the Branches SG&A, NSFE and Revenue controls Drive productivity of MSU’s Track working times from time sheets and trackers (Time for Time) Reduce travel times of our fitters and down time Upskill our techs to work on all types of our equipment Support the Cappellotto and LAG aftersales department Validate all job cards and parts replenishment and stocks Manage, coach and support MSU’s and Grays tanker workshop to ensure successful management & efficiency of the times Provide ongoing support, training and development to branch MSU & workshop staff Deliver cost & productivity savings through process improvement Accountability for EH&S inspections and lead issue closure rate to ensure 100% are closed within 30 days Drive EH&S policies and procedure adherence & ensure MSU’s are maintained to the highest possible standards (kept clean and tidy & that at all times compliance of the Company’s EHS Policy through quarterly audits). Deliver cause and effect analysis for any accidents which may occur and implement preventative measure to ensure no further occurrences To ensure work is progressed and maintained through workshops plus all staff are aware of & adhere to the Company’s servicing and inspection guidelines. To encourage good workshop practices & ensure tool registers are maintained and reported monthly To drive vendor spend down with relevant Branch managers To ensure MSU productivity and continue to drive in-source of maintenance activities (supported by Cost Benefit Analysis)

Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or as directed by management and business needs.

Knowledge/Competencies /Requirements

Demonstrated Leadership skills Understanding of all TIP branch and workshop metrics in production Excellent communication skills both internally & externally Motivational skills and able to energise MSU’s and workshop teams Excellent communicator & strong facilitation skills Negotiation Skills IT literate Good presentation skills Ability to understand and deliver against liquidation targets Knowledge of Tanker/trailer maintenance procedures & standard times (i.e. Matrix or other maintenance/compliance software) MSU/Workshop Supervisor experience Detailed knowledge of all ALS/Matrix applications Good people recruitment and development experience Enthusiastic with a strong desire to succeed plus a real commitment to driving 100% branch

satisfaction

Organisational ability and be able to prioritise workloads and meet deadlines Self motivated Understanding of and ability to apply the TIP Values

TIP Trailer Services employs staff at more than 70 locations and at more than 50 maintenance facilities throughout 16 European countries. Our employment opportunities are diverse and available at a variety of locations.

TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.

Hiring is subject to background check

Interested candidates should send their CV and cover letter to:

Name: Les Dunbar
Email: -group.com

Hiring Manager: Les Dunbar HR Manager: Julie Preston

Closing Date:

Essential Functions/Responsibilities:

Support the Branches SG&A, NSFE and Revenue controls Drive productivity of MSU’s Track working times from time sheets and trackers (Time for Time) Reduce travel times of our fitters and down time Upskill our techs to work on all types of our equipment Support the Cappellotto and LAG aftersales department Validate all job cards and parts replenishment and stocks Manage, coach and support MSU’s to ensure successful management & efficiency of the times Provide ongoing support, training and development to branch MSU Deliver cost & productivity savings through process improvement Accountability for EH&S inspections and lead issue closure rate to ensure 100% are closed within 30 days Drive EH&S policies and procedure adherence with designated MSU’s ensuring they are kept clean and tidy & that at all times compliance of the Company’s EHS Policy is adhered to. Deliver cause and effect analysis for any accidents which may occur and implement preventative measure to ensure no further occurrences To ensure work is progressed and maintained through workshops plus all staff are aware of & adhere to the Company’s servicing and inspection guidelines. To encourage good workshop practices & ensure tool registers are maintained and reported monthly To drive vendor spend down with relevant Customer Service Managers To ensure MSU productivity and continue to drive in-source of maintenance activities (supported by Cost Benefit Analysis)

Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or as directed by management and business needs.

Knowledge/Competencies /Requirements

Demonstrated Leadership skills Understanding of all TIP branch and workshop metrics in production Excellent communication skills both internally & externally Motivational skills and able to energise MSU’s and workshop teams Excellent communicator & strong facilitation skills Negotiation Skills IT literate Good presentation skills Ability to understand and deliver against liquidation targets Knowledge of Tanker/trailer maintenance procedures & standard times ( eg Matrix ) MSU/Workshop Supervisor experience Detailed knowledge of all ALS/Matrix applications Good people recruitment skills and development experience Enthusiastic with a strong desire to succeed plus a real commitment to driving 100% branch satisfaction  Organisational ability and be able to prioritise workloads and meet deadlines Self motivated Understanding of and ability to apply the TIP Values

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