Retail Administrator

Job Introduction

We are currently recruiting for a retail coordinator to support the event day planning of our retail units to enable the team to deliver their retail strategy. 

The job holder would need to work closely with the retail team to support the operational delivery on race days as well as coordinate and develop 'on brand' retail collateral, (Such as menus, allergen folders etc) used for the retail units and support in the creation of training packs, management briefing material and guest information.

This role would work closely with our concession partners ensuring they meet the core standards required at Ascot Racecourse and be a seamless liaison between concessionaires, managers, graphics, printers, logistics and all operational departments.

This role is temporary with availability to work 20-30 hours a week on a flexible schedule. 

Role Responsibility

• Ensure all retail areas opened have their race day folders ready
• Coordinate all aspects of retail planning, including developing managers briefing packs, coordinating price changes and menu changes and share relevant documentation with necessary teams in a timely manner
• Administration and office duties working with the retail and planning teams
• To undertake any reasonable requests made by the Retail Operations Team and the Planning Team
• Respond to guest enquiries in a timely manner via email or phone
• Create report from outbox to track sales data 

The Ideal Candidate

• Committed to deliver against the core values: elegant, original and uplifting
• Motivated and adaptable, confidently able to manage workload and different tasks simultaneously
• Excellent written and verbal communication skills
• Confident in the use of MS Office
• Experience with Social media and social trends
• A flexible approach to working hours and days
• A positive attitude and the willingness to support colleagues
• Adaptability and resilience
• Organised and professional approach

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