Store Manager

4 weeks ago

Edinburgh, United Kingdom Frasers Group Full time

Company Description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Store Manager  to join our Flannels team in Edinburgh Fort

Job Description

We are seeking an enthusiastic and experienced Store Manager to lead our retail store in Edinburgh, United Kingdom. As a Store Manager, you will be responsible for overseeing all aspects of store operations, driving sales performance, and ensuring exceptional customer service.

Lead and inspire a team of retail professionals to achieve store goals and objectives Develop and implement strategies to maximize sales, profitability, and customer satisfaction Ensure compliance with company policies, procedures, and visual merchandising standards Manage inventory levels, conduct regular stock checks, and optimize product placement Analyze sales data and key performance indicators to make informed business decisions Recruit, train, and develop store staff to maintain a high-performing team Handle customer inquiries, complaints, and feedback professionally and efficiently Collaborate with regional management to implement company-wide initiatives Maintain a clean, organized, and safe store environment for customers and employees Oversee cash management and financial reporting for the store Stay informed about industry trends and competitor activities to drive store performance

Qualifications

Proven experience as a Store Manager or in a similar retail management role Background in fashion or luxury retail  Strong leadership skills with the ability to motivate and develop a high-performing team Excellent customer service skills and a passion for delivering exceptional shopping experiences Detail-oriented with strong organisational and time management abilities Outstanding communication skills, both verbal and written Ability to work in a fast-paced environment and make quick, effective decisions Experience in inventory management and loss prevention techniques Proven track record of meeting or exceeding sales targets and KPIs Flexibility to work retail hours, including evenings, weekends, and holidays Knowledge of retail industry trends and best practices Commitment to promoting company values and fostering a positive store culture

Please note this role is a full time, permanent contract. The hours are 45h per week, 5 days over 7 including a mixture of daytime, evening and weekend shifts. 

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