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Field Operations Manager

2 months ago

Gloucester, United Kingdom Kemp Recruitment Full time
Position:              Field Operations Manager 
Location:             Gloucester + the South 
Salary:                  £50,000
Hours:                   Monday to Friday days / 38.75 hrs between 8am-6pm
Benefits Package: Van + Fuel card + Mobile Phone 

About your new company

My client, a well-established fleet maintenance company who have been established for over 100 years are now looking for an additional skilled Field Operations Manager to cover Gloucester and the surrounding areas. As Field Operations Manager, you will manage a team of field-based advanced technicians and engineers, ensuring the timely and effective delivery of repair solutions with a strong emphasis on achieving a "fix right the first time" standard, while consistently providing outstanding customer service.
About your new Field Operations Manager role:
  • Lead the recruitment process, onboarding, and training 
  • You will identify and resolve breakdowns efficiently and effectively
  • Provide day to day ongoing support to all advanced technicians 
  • Manage completion of all relative administrative procedures to acceptable standards.
  • Ensure maintenance and repairs are carried out in accordance with manufacturer’s instructions 
  • Provide advanced engineer / technician support during holiday and absence periods when needed
  • Building and maintaining strong relationships with customers 
The successful Field Operations Manager will require:
  • Ability to develop strong customer relations
  • Previous mechanical experience and a strong technical understanding
  • NVQ level 3 qualification as a Mobile HGV Technician (City & Guilds 3 in heavy vehicle service, maintenance and repair)
  • Knowledge of current road traffic law/legislation
  • Knowledge of latest diagnostic systems
  • Experience in electrical fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment.
  • Ability to manage own workload independently prioritise tasks
The successful Field Operations Manager will receive:
  • Friendly environment
  • Strong company culture
  • Van + fuel card
  • Attractive pension scheme 
  • 25 days holiday + banks 
If you are ready to accelerate your career and this Field Operations Manager position sounds of interest to you, please get in touch with Paul on the landline or email your CV to paul@kemprecruitment.com

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