Account Supervisor

Job Description

As the Account Supervisor, you'll take charge of supervising and leading our Operations & Maintenance Team.

Your responsibilities will encompass overseeing all maintenance activities on-site, ensuring they are executed with precision and efficiency.

This includes implementing overall direction, coordinating tasks, and evaluating performance. You'll also handle various supervisory duties in line with organisational policies and regulations, such as recruitment, training, and performance management.

Our focus is on delivering nothing short of excellence in building services maintenance. With your leadership, our team will strive to provide world-class service that exceeds expectations and sets new standards in the industry.

Key Responsibilities

Perform supervisory functions common to a facility maintenance and utility plant operations organisation Review and evaluate performance and ensure quality standards are being met Take corrective action to resolve problems Understand the Owner’s building operations rules for the building(s) under care and as provided by the Account Manager Work with Facility Manager to ensure efficient utilization of staff Make Task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team Solve problems within procedural limitations Ensure staff complete PM’s and work orders as scheduled each month Ensure the Operations & Maintenance Documents (Documents Library) of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and easily and readily retrievable

Professional and Personal Competencies/Qualifications

Experience of Technical Services in a building services environment - preferably in integrated facilities management within Financial Services, Manufacturing and Industry or healthcare Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications) In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses) Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

---