Customer Support Administrator
2 months ago
Your new company
A government agency in Brighton is recruiting a Customer Support Administrator on a 12-month fixed-term contract. You will work in a supportive environment and receive full technical training. This job is based in brand-new offices in central Brighton and you will work on a hybrid schedule (6 days/month in the office). This is a great opportunity to join a stable team with excellent benefits (see below) and career opportunities.
Your new role
Working closely with businesses across the UK, you will act as the first point of contact for any queries via phone and email. You'll provide exceptional customer service and work to ensure you fully understand all queries, often explaining complex technical information when required. Key duties include:
- Handling high volume inbound calls
- Responding to customer emails
- Signposting customers to information
- Explaining technical information and processes
- Updating and logging information on CRM and internal systems
- Escalating queries when necessary
What you'll need to succeed
You'll have previous customer service/call centre experience (in an office-based environment) and be able to demonstrate examples of when you've provided an excellent customer journey. You'll also have strong written and verbal communication skills with the ability to pick up new technical information and articulate it effectively. Knowledge of MS Office & CRM is also required. This position is based in Brighton, so you will live within a commutable distance of the office.
What you'll get in return
You'll receive a salary of £25,500, working 35 hours/week (Monday to Friday, 9am to 5pm). 25 + 8 days holiday, with the opportunity to earn up to 2 days/month additional leave through overtime (up to 24 days per year). The organisation also offers a market leading pension of 29% employer contribution and a hybrid working policy of 6 days/month in the office. You'll also receive full training from industry experts, including a 7-day induction.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4613540
-
Customer Support Administrator
3 weeks ago
Brighton, United Kingdom CV-Library Full timeThis role as a Customer Support Administrator involves providing high-quality customer service and administrative support in a public sector setting. The ideal candidate will be able to handle queries, provide information, and ensure smooth operations within the Customer Service Department. Client Details Our client is a well-established public sector...
-
Customer Support Administrator
5 months ago
Brighton, United Kingdom Page-Hired Full time**Customer Support Administrator Brighton** - A competitive salary - A quarterly bonus - 24 days of paid holiday, increasing by 1 day for every 2 years of service. - A dynamic and supportive company culture. - Opportunities for professional growth and development. **The Key responsibilities for a Customer Support administrator** - Provide exceptional client...
-
Customer Support Administrator
5 months ago
Brighton, United Kingdom Yolk Recruitment Full time**Customer Support Administrator - Brighton** **The opportunity** Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large and forward-thinking regulatory body. We are supporting them to recruit a Customer Support Administrator for a permanent position. This is a Hybrid role, with the requirement to be in the office once a...
-
Customer Support Administrator
5 months ago
Brighton, United Kingdom Page Personnel Full timeHybrid - Good company benefits **About Our Client**: Our client is a leading insurance company in the UK. They have a large team of professionals who are committed to providing exceptional service to their clients. The company operates in Brighton and offers a range of insurance solutions to meet the diverse needs of their customers. The Key...
-
Customer Support Administrator
2 weeks ago
Brighton, United Kingdom Page Personnel Full timeThis role as a Customer Support Administrator involves providing high-quality customer service and administrative support in a public sector setting. The ideal candidate will be able to handle queries, provide information, and ensure smooth operations within the Customer Service Department. Client Details Our client is a well-established public sector...
-
Customer Support Administrator
2 weeks ago
Brighton, United Kingdom HAYS Full timePermanent Customer Support Administrator - Brighton Your new company A highly regarded local employer in Brighton is recruiting a permanent Customer Support Administrator to join the team. Based in newly refurbished and modern offices, you will work on a hybrid schedule (6 days/month in the office). This is a great opportunity to join a stable team with...
-
Customer Support Administrator
2 months ago
Brighton, United Kingdom HAYS Full timePermanent Customer Support Administrator - Brighton Your new company A highly regarded local employer in Brighton is recruiting a permanent Customer Support Administrator to join the team. Based in newly refurbished and modern offices, you will work on a hybrid schedule (6 days/month in the office). This is a great opportunity to join a stable team with...
-
Customer Support Administrator
5 months ago
Brighton, United Kingdom Pensions Regulator Full time**Details**: **Reference number**: - 279278**Salary**: - £22,165- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- R&O - 13 (Administrator)**Contract type**: - Permanent**Business area**: - TPR - Frontline Regulation**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible...
-
Customer Support Administrator
2 months ago
Brighton, United Kingdom CV-Library Full timeYour new company A highly regarded local employer in Brighton is recruiting a permanent Customer Support Administrator to join the team. Based in newly refurbished and modern offices, you will work on a hybrid schedule (6 days/month in the office). This is a great opportunity to join a stable team with excellent benefits (see below!) and career...
-
Customer Administrator
5 months ago
Brighton, United Kingdom Motorway Full time**About the role** This role sits within our Customer Sales team and is ideal for anyone who takes pride in offering five-star customer service, and has experience in dealing with admin-based customer service tasks. Working as part of the Customer Sales Administrator team, you will play an integral role in providing full administrative support to the...
-
Customer Service Administrator
5 months ago
Brighton, United Kingdom Page Personnel Full timeImmediately Available - Strong Communication Skills **About Our Client**: Our client is a well-established entity in the property and housing industry based in central Brighton. They pride themselves on delivering top-tier surveying services and are known for their commitment to quality and excellence. As a Customer Service Administrator your...
-
Customer Service Administrator
6 months ago
Brighton, United Kingdom Page Personnel Full timeGood Communication skills - Previous Customer Service experience **About Our Client**: Our client is based in Brighton and in the Building and Construction industry. As a Customer Service Administrator your responsibilities will include: - Taking inbound calls & directing - Making outbound calls - Booking in appointments - Extensive diary management -...
-
Senior Estate Administrator
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Law Support Full timeJob Summary: We are seeking a skilled and experienced paralegal to join our private client department at Law Support. The successful candidate will be responsible for managing the administration of estates with limited supervision, drafting accounts for estates, and dealing with more complex estates and wills.Key Responsibilities:Manage the administration of...
-
Customer Support Administrator
3 weeks ago
Brighton and Hove, United Kingdom Hays Full timePermanent Customer Support Administrator - Brighton Your new company Make sure to apply with all the requested information, as laid out in the job overview below.A highly regarded local employer in Brighton is recruiting a permanent Customer Support Administrator to join the team. Based in newly refurbished and modern offices, you will work on a hybrid...
-
Case Administrator
15 hours ago
Brighton, United Kingdom Hays Business Support Full timeYour new company & role A government agency is looking for a Case Support Administrator to join the team on a 12-month fixed term contract. This role offers hybrid working with 6 days a month in the office.You will work 35 hours per week (Monday to Friday, 9am to 5pm). Key responsibilities include:Supporting the legal and case management teams with tribunal,...
-
Customer Support Administrator
2 weeks ago
Brighton, United Kingdom HAYS Full timeCustomer Support Administrator - 12 month FTC - Brighton Your new company A government agency in Brighton is recruiting a Customer Support Administrator on a 12-month fixed-term contract. You will work in a supportive environment and receive full technical training. This job is based in brand-new offices in central Brighton and you will work on a hybrid...
-
Hospital Support Administrator
5 months ago
Brighton, United Kingdom Nuffield Health Full timeHEAD OFFICE Hospital Support Administrator Hospital Support Administrator Brighton Hospital | Permanent | Full Time Salary competitive dependent on experience 37.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s...
-
Customer Service Administrator
5 months ago
Brighton, United Kingdom Page Personnel Full timeHybrid working - Great company benefits **About Our Client**: My client based in Brighton are looking to expand their team, excellent benefits, hybrid working. **The Key Responsibilities for a Customer Service Administrator will be**: - Deliver outstanding customer service at all times - Inbound and outbound queries for both Customer Service and dedicated...
-
Hospital Support Administrator
5 months ago
Brighton, United Kingdom Nuffield Health Full timeHEAD OFFICE Hospital Support Administrator **Administration Support** Brighton Hospital | Administration | Permanent Contract | Full Time Up to £27,000.00 depending on experience 37.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for....
-
Customer Service Administrator
6 months ago
Brighton, United Kingdom First Recruitment Services Full time**Position**:Customer Service Administrator - **Pay Rate**: £11-£11.50 per hour - **Location**:Brighton - **Hours**:Monday-Friday9am-17:30pm (37.5 hours per week) Duties will include: - Answering inbound calls from customers - Maintaining professional and attention to detail - Maintaining confidentiality - Providing excellent telephone repour Working...