Receptionist

3 weeks ago


Reading, United Kingdom LAH Property Marketing Full time
DescriptionReceptionist – Part Time
£15,925
Reading

We are looking to recruit a front of house receptionist to work 2.5 days in a fabulous office building situated in central Reading, minutes from the station. 

You will deliver an exemplary tenant service and visitor experience, understanding the importance of organising events that help to create a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

£15,925 pa part time (£12.25 ph)

Hours:  

8.00am – 6.00pm Monday and Tuesday & 8.00am – 1.00pm Wednesday (25 hrs)

(Flexibility to cover your job share for holiday and sickness)
Key ResponsibilitiesReception 
  • Delivering a warm, friendly welcome to tenants and visitors 
  • Meeting, greeting and registering all visitors to the building, following appropriate protocols
  • Manage deliveries, including couriers and post
  • Develop a good understanding of the local area, using this information to create a local amenities information file
  • General administration as required
Building management
  • Work closely with the Facilities Manager on reporting of building issues and helping manage to resolution
  • Produce weekly reports for key stakeholders 
  • You will pay particular attention to security and health & safety in the building
 Tenant experience and community engagement
  • Work as a team to develop seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace – this could include freebies, discounts, pop ups, events to support charity initiatives
  • Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand
  • Managing the social media accounts for the building, producing content that is engaging and relevant

Skills, Knowledge and Expertise
  • Proven experience in a front of house reception role and are ready for a new challenge
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Excellent written and verbal communication skills and able to confidently communicate with key stakeholders
  • Competent Microsoft Office / PC user and willing to learn in house systems and processes

Benefits
  • Company pension
  • Referral programme
  • Wellness scheme, including a 24-hour confidential helpline
  • Company events
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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