We have other current jobs related to this field that you can find below

  • Permit Administrator

    1 week ago

    Cornwall, United Kingdom CRG TEC Full time

    Job Role: Permit Administrator 12 month contract role (Outside IR35)Location: Cornwall or Reading (Hybrid). 2 days in the office, 3 days from home. Salary: £265 per day The Opportunity…We're looking for a Permit Administrator to come and join a global Telecoms company, that are building telecoms fibre networks in Cornwall.This is a new build FTTP network...

  • Permit Administrator

    2 weeks ago

    Cornwall, United Kingdom CRG TEC Full time

    Job Role: Permit Administrator 12 month contract role (Outside IR35) Location: Cornwall or Reading (Hybrid). 2 days in the office, 3 days from home. Salary: £265 per day The Opportunity… We're looking for a Permit Administrator to come and join a global Telecoms company, that are building telecoms fibre networks in Cornwall. This is a new...

  • Permit Administrator

    5 days ago

    Cornwall, United Kingdom CRG TEC Remote Work Freelance Full time

    Job Role: Permit Administrator 12 month contract role (Outside IR35) Location: Cornwall or Reading (Hybrid). 2 days in the office, 3 days from home. Salary: £265 per day The Opportunity… We're looking for a Permit Administrator to come and join a global Telecoms company, that are building telecoms fibre networks in Cornwall. This is a new build FTTP...

TEC Officer

2 months ago

Cornwall, United Kingdom Corserv Full time

What you will be doing as a Lifeline Operator:

Emergency Response: Respond promptly and professionally to incoming emergency calls. Assess the nature of each call, determine the level of urgency, and gather essential information. Coordinate with emergency services, such as medical, police, or fire, where applicable Call Handling and Support: Maintain a calm and empathetic demeanour while communicating with callers in distress. Offer emotional support and reassurance to distressed individuals. Follow established protocols and procedures for accurate and efficient handling of calls. Documentation and Reporting: Accurately document call details, including the nature of the emergency, actions taken, and relevant information. Generate reports and logs of all calls and actions for further review or analysis. Resource Coordination: Collaborate with emergency contacts, dispatchers, and other agencies to facilitate timely and effective assistance.

We are looking for applicants who have:

Strong communication and active listening skills, especially in high-pressure situations. Ability to multitask, remain focused, and make quick decisions in a fast-paced environment. Empathy, patience, and the ability to handle sensitive and distressing situations professionally. Previous knowledge of emergency response protocols and procedures would be beneficial however training will be provided. Proficiency in using computer systems, including Microsoft Windows, Office . Experience in a Call Centre environment, or telesales, or evidence of telephone experience with good customer service skills, is desirable.

Our offer to you

Salary: £ per hour. Plus overtime and shift enhancements.

Working Hours: The Post Holder will be required to work mainly within the Control Centre, working on a rotating shift basis of mornings, afternoons, and nights (including weekends and Bank Holidays).

Contract Type: Permanent

Base: Corserv Care Lifeline, Office , Victoria Commercial Centre, Station Approach, Victoria, Roche, ST Austell PL LG.

The Post Holder will be required to work mainly within the Control Centre, working on a rotating shift basis of mornings, afternoons, and nights (including weekends and Bank Holidays).

The role will be a combination of shifts, primarily working in the office above, along with infrequent home working, when required. 

Working with us you will have an employee benefits package that includes:

Generous pension scheme with employer contribution

Employee discount scheme and wellbeing events

Holiday starting at days and increasing to with service (pro-rata if part-time) with option to purchase additional, plus bank holidays 

Cycle to Work scheme

Investment and support in your continuous training and development

Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a basic DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.

Our values

Committed , kind, caring and compassionate.  High-quality , reliable, trustworthy and consistent.  Collaborative , respectful, connected and understanding.  Proactive , flexible, innovative and problem-solving.