Divisional Director of Operations
4 weeks ago
Job overview
University Hospitals Sussex NHS Foundation Trust have an extremely exciting internal opportunity (interim post for approx. 9 months pending substantive advert) to join the Surgery Division as Divisional Director of Operations. Reporting to the Chief of Service, this senior role is responsible for the performance of services, developing and implementing performance management strategies, and leading service developments that support the delivery of high quality and financially sustainable patient care.
The role is to lead professional management of the division, and the scope of the role reflects the level of seniority of the post holder. We are seeking a motivated and influential leader who is partnership-led and who has significant experience engaging with stakeholders of all levels. We are looking to speak with driven leaders who have significant experience in operational leadership roles, and who have extensive experience managing a diverse portfolio with multi-million pound budgets.
We welcome applications from senior operational leaders who can demonstrate a strong track record of managing operational services in an NHS setting, improving performance, and delivering cost improvement programmes whilst maintaining high standards of patient care and clinical quality. The role would potentially suit an experienced operations director or an assistant director/head of service looking for their next career step in a large multisite acute Trust.
Main duties of the job
Your duties will be completed with passion whilst leading and motivating from the front, promoting the Trust’s values of compassion, communication, teamwork, respect, professionalism and inclusion; allowing your staff to thrive and deliver outstanding patient care. This role provides an excellent opportunity to develop and progress your executive operational career.
We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. In recruiting to our Trust, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve. We especially welcome applications from candidates from Black, Asian and Minority Ethnic heritage, LGBTQ+ communities, and from people with lived experience of disability.
At UHSussex, diversity is our strength and want you to feel included to help as always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to success. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
Working for our organisation
Join us at UHSussex, every day is different, you can be the change, better never stops At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
Detailed job description and main responsibilities
ReportingtotheChiefofService,thisseniorrolewillmanagealargeclinicaldivisiontoensurethatoperationalservices are delivered and performance across all quality, access, people and financial domains is achieved. The role is the lead professional management of the division and the scope of the role reflects the level of seniority of the post holder.
The post holder will provide a significant contribution to the development and implementation of the Trust’s strategy as a whole. The post holder will be responsible for ensuring that a safe and effective patient centred service is delivered at all times throughout the division in line with national and locally agreed standards and within our Patient First Strategy.
With support from the Hospital Directors and in collaboration with the Chief of Service and Divisional Director of Nursing, the post holder will develop a clear, detailed and shared understanding of the respective sites’ performance, flow and configuration and use this understanding to inform better operational decisions and the planning and prioritisation of change.
Person specification
Experience and Qualifications
Essential criteria
Educated to degree level or equivalent professional level Masters degree relevant to role or equivalent knowledge and experience Management qualification or additional short courses or experience to Doctorate level Evidence of post qualifying and continuing professional development
Desirable criteria
Post-graduate management qualification Project Management/ Prince 2 MBA or equivalent
Knowledge and Experience
Essential criteria
Extensive senior level manager experience within a complex health care organisation including management of multiple specialties Experience of multi-agency planning and service delivery Demonstrable recent experience as a senior manager within an NHS organisation managing multiple clinical services Sound knowledge base of the NHS, current issues and developments, its structure, organisation and targets Experience of project management and change management A proven ability to obtain and consistently achieve results and targets
Desirable criteria
Knowledge of emergency planning and business continuity processes Experience in clinical support services Experience of managing high volume, high value contracts with external providers
Equality and Diversity
Essential criteria
Evidence of having championed diversity in previous roles (as appropriate to role). Evidence of having undertaken own development to improve understanding of equalities issues-
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