Outreach Worker

4 weeks ago

London, United Kingdom St Mungo's Full time

Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults? 

We are looking for individuals that enjoy working with people, primarily in the community, having a positive impact in supporting rough sleepers from street into accommodation. 

You will be responsible for delivering intensive case work to those with a range of complex needs, including health, substance use, mental health and immigration issues. This is a community based role working with rough sleepers and vulnerably housed people in Ealing with the aim of finding lasting accommodation and rebuilding lives as part of a supportive and experienced team.  

In this role you will:

  • Undertake early morning and late evening street outreach shifts to locate new and existing rough sleepers. Devise a plan to exit street homelessness as a matter of urgency with the service user and see this through to its successful outcome.
  • Assess new clients face to face in a community setting to establish personal needs and circumstance that will form the basis of a support plan.
  • Compose, deliver, and be held accountable for the production and distribution of information in the form of Daily Reports, data collection and accurate running records.
  • Implement short to medium term tenancy support in property immediately after accommodating service user and refer into longer term support where appropriate. This is to minimise the risk of a tenancy failing in its infancy and the service user returning to the streets.
  • Empower service users to contribute to their own support plan by using expert knowledge of legislation and locally available services to identify realistic, achievable outcomes.
  • Identify and manage risk presented to self, colleagues and service users using appropriate preventative and recording tools to identify and reduce possible future risk. Adhere to lone working procedures. 
  • For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday.

About you

Some experience of working with vulnerable people with complex needs and supporting them to achieve and sustain positive outcomes would be beneficial.  

To succeed in this role, you will;

  • Take a proactive and empathetic approach in supporting some of the most vulnerable members of our community.
  • Ensure you are flexible in how you support our clients.
  • Work well as part of a team collectively working to achieve a shared goal.
  • A full UK or equivalent driving license is required for this role.

We are particularly interested in hearing from Polish speaking applicants.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 15 May 2024

Interview and assessments on: TBC

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