ECommerce Site Merchandising Lead

2 weeks ago

London, United Kingdom Microsoft Full time

Overview

The Microsoft Digital Direct Sales team is one of the largest worldwide retailers of Microsoft products. In our quest to deliver the best customer experience, deepening engagements with our existing fans, and to fuel our continued growth in EMEA and LATAM, we are seeking senior ecommerce merchandising talent to lead our site merchandising team in the region and to grow our online sales of Surface, Xbox & Gaming Hardware, Copilot, Office 365, Mixed Reality products, Digital Content and more across our digital storefront at microsoft.com/store.

Your role as the ECommerce Site Merchandising Lead (internally known as (ECommerce Marketing Manager) includes driving the planning and execution of globally, regionally and locally driven online programs and initiatives for Microsoft Digital Direct Sales sites across EMEA and LATAM. You will lead the site merchandising function, a outsourced team and vendors being responsible for optimizing the end-to-end online site experience, implementing visual merchandising, promotions, testing & optimization, cross-selling & upselling and conversion aligned to overall product strategy and regional strategy.

You will work in close partnership with EMEA site merchandisers, global, regional and local teams to optimize selling and execution of compelling marketing, storytelling, offers, updates and product launches. You will develop and share deep business and customer insights to inform Microsoft Digital Direct Sales strategy and tactics and buying pages optimization efforts. 

*This is an EMEA role and can be done from a number of locations in the region. 

Qualifications

Required/Minimum Qualifications

Extensive experience in ecommerce related roleOR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND experience in retail, ecommerce, data science, research, marketing or business-related rolesOR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND experience in retail, ecommerce, data science, research, marketing or business-related roles.

Additional or Preferred Qualifications

A deep understanding of digital & ecommerce marketing and sales in a ecommerce site merchandising role(s), both current and emerging strategies and tactics, with the ability to translate them into successful program execution. Quantitative/analytical skills with experience working on web analytics, sales data, and analysis, turning analytics into actionable insights.  Excellent communication skills and experience working with executive leaders. Ability to manage relationships with multiple stakeholders in market and corporate teams to secure support for ecommerce initiatives, promotions, and marketing plans. Deep expertise in driving strategies, distilling insights, and establishing best practices from merchandising testing and optimization. Very strong organizational skills, project management skills and attention to detail and ability to manage multiple timelines and sets of priorities. An entrepreneurial spirit that is passionate about building businesses within a fast-paced environment, while changing the way customers perceive our brand and our products. A character that exemplifies Microsoft values including integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect

Responsibilities

Lead Site Marketing and Online Merchandising for Microsoft Store Sites

Align with Regional Digital Store Leads, Digital Store Territory Leads, Regional Go-To-Market (GTM) Lead, Demand Generation partners and regional category management on business goals and key priorities. Define the on-site marketing strategy and priorities and illuminates the Store’s business priorities, customer value proposition, simplifies customer journeys & enhances product storytelling. Create a comprehensive plan for visual merchandising for all products sold online. Manage outsourced team and vendor team of site merchandisers, aligning their efforts and priorities to business targets and site key performance indicators. Drive growth against key web performance metrics and indicators, such as conversion rates, average order value, attach, etc. to meet unit, revenue & contribution margin targets and customer satisfaction metrics.

Drive with analytics, deliver insights and upside.

Use a data-driven approach to merchandising for driving sales and customer satisfaction. Drive EMEA/LATAM Site Merchandising RoB reporting (WBRs, MBRs, Newsletter). Build a culture and practice of testing and optimization to drive gains in performance. Use data, insights, and Voice of Customer (VoC) feedback to improve product value proposition messaging and discoverability. Deliver market insights to Microsoft Digital Direct Sales team stakeholders and leadership to help inform global online strategies.  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

  • Ecommerce Merchandising Coordinator

    7 days ago

    London, United Kingdom Better Placed Limited Full time

    We're recruiting a temp (temp to perm possibly or rolling contract) for an ecommerce merchandising coordinator to join this well known beauty / health retailer. We need someone with a couple of years experience to join this busy team and really roll theirsleeves up and get cracking with the job. You'll have worked in this area already and be comfortable with...

  • Ecommerce Assistant

    4 weeks ago

    London, United Kingdom PENHALIGON'S Full time

    We are currently looking for an Ecommerce Assistant for L'Artisan Parfumeur. In this role, you will support the smooth running of our growing eCommerce business, working cross-functionally to assist with website merchandising, on site projects and digital media & CRM campaigns to provide an outstanding user experience. You will work alongside the Ecommerce...

  • Ecommerce Manager

    3 weeks ago

    London, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year! Salary Package: £50-60k + Benefits Location: London (Fully Remote , occasional team meets) The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a wide...

  • Ecommerce Manager

    2 weeks ago

    London, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year! Salary Package: £50-60k + Benefits Location: London (Fully Remote , occasional team meets) The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a wide...

  • Senior Ecommerce Platform Merchandising Specialist

    7 days ago

    London, United Kingdom Wish Full time

    Company Description Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 100 countries around the...

  • Ecommerce Manager

    1 week ago

    London, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year!Apply fast, check the full description by scrolling below to find out the full requirements for this role.Salary Package: £50-60k + BenefitsLocation: London (Fully Remote , occasional...

  • Ecommerce Manager

    3 weeks ago

    London, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year!Salary Package: £50-60k + BenefitsLocation: London (Fully Remote , occasional team meets)The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a wide range of...

  • Ecommerce Manager

    1 week ago

    London, United Kingdom Intelligent People Full time

    Job DescriptionAn eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year!Salary Package: £50-60k + BenefitsLocation: London (Fully Remote , occasional team meets)The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a...

  • Ecommerce Manager

    9 hours ago

    London, United Kingdom Intelligent People Full time

    Job Description An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year! Salary Package: £50-60k + Benefits Location: London (Fully Remote , occasional team meets) The eCommerce Manager / Vendor Manager / Merchandising Manager will work...

  • Ecommerce Manager

    1 day ago

    London, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year!Apply fast, check the full description by scrolling below to find out the full requirements for this role.Salary Package: £50-60k + BenefitsLocation: London (Fully Remote , occasional...

  • Ecommerce Executive

    4 weeks ago

    London, United Kingdom The Candidate Full time

    **Ecommerce Executive - London (Hybrid Working - 1 day at home) - £37,000 - Luxury Retail** Our client, a prominent player in luxury retail, is seeking an Ecommerce Executive to enhance their online presence and drive website growth. Based in London with flexible and hybrid working, this role is a crucial part of their Ecommerce strategy. **Main...

  • Ecommerce Manager

    3 weeks ago

    London Area, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year!Salary Package: £50-60k + BenefitsLocation: London (Fully Remote , occasional team meets)The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a wide range of...

  • Ecommerce Manager

    3 weeks ago

    London Area, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year!Salary Package: £50-60k + BenefitsLocation: London (Fully Remote , occasional team meets)The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a wide range of...

  • Ecommerce Manager

    3 weeks ago

    London Area, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year!Salary Package: £50-60k + BenefitsLocation: London (Fully Remote , occasional team meets)The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a wide range of...

  • Ecommerce Manager

    3 weeks ago

    London Area, United Kingdom Intelligent People Full time

    An eCommerce Manager / Vendor Manager / Merchandising Manager needed by a rapidly scaling arts & crafts eCommerce organisation who have seen a 300% growth in the last year! Salary Package: £50-60k + Benefits Location: London (Fully Remote , occasional team meets) The eCommerce Manager / Vendor Manager / Merchandising Manager will work across a wide range...

  • Head of Ecommerce

    4 weeks ago

    London, United Kingdom Blu Digital Full time

    Head of Ecommerce - Cosmetics Central London Our client, a fast-growing Cosmetics business in Central London is currently looking to recruit a Head of Ecommerce. You will run the global sites and be responsible for one Digital Marketing Manager and one Ecommerce Executive. You will manage the trading, merchandising, and all digital channels under your...

  • Senior Site Merchandiser

    9 hours ago

    City of London, Greater London, United Kingdom Lorien Full time

    Senior Site Merchandiser – Luxury Fashion - London Considering making an application for this job Check all the details in this job description, and then click on Apply. Company We are working with a fantastic, luxury fashion brand, who are experiencing a golden period of sales and revenue growth so expanding their Online teams. As a household name you...

  • Senior Site Merchandiser

    9 hours ago

    London, United Kingdom Lorien Full time

    Job Description Senior Site Merchandiser – Luxury Fashion - London Company We are working with a fantastic, luxury fashion brand, who are experiencing a golden period of sales and revenue growth so expanding their Online teams. As a household name you will be working for a company that’s regularly voted as a “Best Employer” and offers a rare mix...

  • Senior Site Merchandiser

    1 week ago

    London, United Kingdom Lorien Full time

    Job DescriptionSenior Site Merchandiser – Luxury Fashion - LondonCompanyWe are working with a fantastic, luxury fashion brand, who are experiencing a golden period of sales and revenue growth so expanding their Online teams. As a household name you will be working for a company that’s regularly voted as a “Best Employer” and offers a rare mix of...

  • Senior Site Merchandiser

    1 month ago

    London, United Kingdom Lorien Full time

    Senior Site Merchandiser – Luxury Fashion - London Company We are working with a fantastic, luxury fashion brand, who are experiencing a golden period of sales and revenue growth so expanding their Online teams. As a household name you will be working for a company that’s regularly voted as a “Best Employer” and offers a rare mix of established...