Service Coordinator – Waltham Cross

1 month ago


Waltham Cross, United Kingdom Pertemps TM Full time
Service / Compliance Coordinator – Waltham Cross - 26K 

My Client  has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. Founded in 1979, they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients.

They are in need of a service / compliance coordinator to be based at their growing office within the Enfield / Waltham Cross area.

THE ROLE:

To manage and monitor legal compliant inspections and preventative planned maintenance programmes for various contracts/disciplines. Call handling – tenants & clients. Manage administration / documentation in line with process and procedures, ensuing we are compliant and targets/KPIs are met.
  • Preparation/planning of annual PPM and statutory compliance program of works 
  • Processing certificates, all compliance records
  • Management and monitoring of specialist contractors as per process and procedure
  • Updating of the program works, preparation of performance and reports
  • Management and administration of both company and client portals/systems. Ensuring all documents/certificates are uploaded and administrated in accordance with company process and procedure
  • To arrange access appointments for PPM works as appropriate for both internal operatives and appointed specialist contracts
  • RLO – resident liaison duties 
  • Call handling – tenants & clients 
  • Planning in domestic/commercial testing works 
  • Preparation and planning of all PPM and statutory compliance schedule of works.
  • To carry out any other reasonable duties as required
  • To ensure we are compliant, targets and KPIs met
Essential Qualifications/Skills
  • Full UK Driving Licence
  • Be able to produce estimates for schedules of rates of contracts if applicable
  • Be contractually aware 
  • Experience with client portals
  • Have experience with MS project, Excel and MS PowerPoint
  • Have asbestos awareness training
  • Manage & Deliver Compliance targets/KPIs
Salary & Package:
  • Salary £26,000 + benefits package
  • 37.5 hours a week Monday to Friday, between 8.30am – 5pm with a 1-hour unpaid lunch break 
  • 21 days holiday increasing by 1 day every 2 years’ service up to a maximum of 25 days, plus statutory days 
  • Pension scheme – Auto enrolment 
  • Employee Assistance Programme 
  • Life insurance 
  • Employee Referral Scheme 
  • Staff Discounts 


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