Clinical Lead GP Urgent Care

2 weeks ago

Fareham, United Kingdom Partnering Health Ltd Full time

Job summary

We are seeking a passionate and experienced Clinical Lead to join our Urgent Care Services team. In this pivotal role, you will provide dedicated professional medical leadership, drive clinical excellence, and ensure the delivery of safe, high-quality services. You will be responsible for various services including CAS, 111 First, Covid Medicines Delivery Service, and Home Visiting Services.

As a Clinical Lead for PHL Healthcare Urgent Care Services, your role is pivotal in providing dedicated professional medical leadership of the medical team and driving clinical excellence in the services provided.

Provide expert and credible professional leadership to your medical team. Ensure professional governance and leadership, promoting a culture of compassion, trust, and openness. Oversee job planning, appraisals, and revalidation of medical staff. Support the medical teams learning and development, ensuring compliance with mandatory training.

Main duties of the job

Asa Clinical Lead for PHL Healthcare Urgent Care Services (CAS, 111 First, CovidMedicines Delivery Service, Home Visiting Services), your role is pivotal inproviding dedicated professional medical leadership of the medical team anddriving clinical excellence in the services provided.

You will be accountable for the delivery of safe, and high-quality services. Youwill lead with integrity and truly care while always displayingcompassion and advocacy for the patient. As a patient advocate you will committo our culture that we continuously learn, listening to patients and strive toalways be better. Your role therefore is crucial to improving the quality andvalue of care and shaping the PHL Healthcare organisational culture andstrategic vision and communicating these to staff on the front line.

You have a sharedresponsibility for strategy, governance, quality, and operational decisionswithin the leadership team for the services and working closely with ClinicalDirector.

As anexperienced medical leader, you consistently exemplify genuine respect in yourleadership approach. You are authentic, and live our Team First values, collaborationeffectively with your team and committed to ensuring compliance with PHL Groupgovernance framework and the IHPN Medical Practitioners Assurance Framework andother relevant medical regulatory requirements.

About us

PHL Group was foundedin 2009 by a team of commercial partners and experienced General Practitionerswith a clear vision of providing services that would contribute to and benefitthe local healthcare economy. PHL (formerlyknown as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolvedfrom the former Out of Hours model, for localities in Hampshire and the Isle ofWight. All of the core services which look after patients with an urgent healthcareneed are joined up together, and PHL work closely with system partners such as SouthCentral Ambulance Service. The services we operate include call handling,telephone clinical assessment, out of hours home visiting services and some face-to-facePrimary Care appointments services in Hampshire. In 2021 a newly formedHealthcare Division was created and incorporates PHLs Urgent Care, PrimaryCare and Youla Care Concierge Services. The new division combines PHL'shealthcare operations into one team and utilises internal and externalresources efficiently to achieve our organisations vision: to be an innovativehealthcare enabler, known for providing a range of high-quality care.

PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.

Job description

Job responsibilities

Medical Leadership and Management Provisionof expert and credible professional leadership to your medical team and adviceto PHL Healthcare Senior Management Team, Quality Committee, and otherappropriate sub committees when required. Professional governance and leadership of doctors workingwithin your services ensuring a culture of compassion, trust and openness andaccountability for delivery of strategic direction, values and objectives. In collaboration with HR and the Governanceteam ensure that effective systems are in place for job planning, appraisals,and revalidation of medical staff and practicing privileges where appropriate. Encourage and support the medical teamto take responsibility for their own learning and development and be compliantwith mandatory training and learning from audit, complaints, incidents etc. Lead on the strategy for safe recruitment,selection, induction of the doctors under your professional leadership and management,ensuing that they are suitably qualified and trained and are competent andcapable for their role and responsibility. Ensure that the performance of medicalstaff is conducive to the delivery of the services objectives and the values oftake the lead in implementing processes that identify, support and managepoorly performing doctors. Lead on any disciplinary andperformance issues within the services medical workforce in line with PHL policy Responsible for promoting the healthand wellbeing of the clinical team. Is resilient and able to provideeffective leadership to the team, including in situations that are unfamiliar,complex and unpredictable. Provide teaching,mentorship and coaching as appropriate. Workcollaboratively with PHL Healthcare Clinical Director to deliver objectives andclinical strategy. Clinical Governance To work with the Governance Team and take accountability forthe implementation and delivery of key clinical governance processes within healthcareservices in line with PHL Group governance framework, IHPN Medical PractitionerAssurance Framework requirements and other appropriate regulatory requirements. To consider with regard to Governance: NHS Standards forHealth across England and other appropriate nations, Infection Control,Caldicott, Clinical Incident Reporting/Patient Safety Events, SafeguardingChildren and Adults, patient experience, Complaints (not an exhaustive list)that you deliver compliance and adherence to the required regulation andstandards. Where applicable support the Registered Manager in CQCcompliance To lead on evidencing clinical effectiveness, qualityoutcome measures and patient safety within the services, supporting areas suchas clinical audit. Participate in national and international benchmarkingactivities to drive clinical improvement. Ensuretraining, significant events, complaints, audits, surveys and otherprofessional service development activities are achieved to ensure the safedelivery of your services. Involvement in regularQuality Assurance meetings with external partners such as ICBs. Supportquality improvement initiatives within the clinical workforce. Undertakinginvestigations of complaints and suspected incidents within the service whereappropriate. Person Specification

Qualifications

Essential

MBBS or equivalent medical degree Full registration with GMC Certification of Completion of Training (JCPTGP/PMETB) Inclusion on Performers List MRCGP Evidence of a commitment to on-going personal & professional development. Must be able to demonstrate and meet competencies of all mandatory training as required within the policies of the organisation. (such as BLS, level 3 adult and children safeguarding and Information Governance etc) Possess a valid UK work permit (if appropriate) Up to date with clinical practice

Experience

Essential

Experience in Primary Care Experience in an urgent care setting such as an Urgent Treatment Centre or Out of Hours. Clinical Leadership experience Experience of working in a multi-disciplinary team including mentoring of junior staff. Experience of audit and improving patient care

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