Operations Planner

2 months ago

Alfreton, United Kingdom Ferrero Full time
Job Location: Alfreton, DerbyshireCompany Description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Ferrero is currently seeking a dynamic individual for the exciting role of Operations Planner - Supply Chain. In this position, you will serve as an Operations Analyst, primarily focused on evaluating and enhancing the efficiency of our third-party logistics (3PL) partners. Your key responsibilities will include identifying opportunities for optimization to ensure streamlined supply chain operations and the implementation of cost-effective warehousing and logistics strategies. This role is pivotal in maintaining the effectiveness and efficiency of our supply chain processes.

Main Responsibilities:

In the role of Operations Planner, you will embark on a journey to enhance the effectiveness of warehousing and logistics within our organization. Your adventure begins with closely monitoring inventory turnover rates and evaluating the efficiency of stock rotation.

Collaborating closely with the Stock Manager and our 3PL providers, you will develop and implement innovative strategies to improve these processes. Your vigilance will extend to overseeing the performance of return flows within our warehouses and scrutinizing the accuracy of order picking processes conducted by the 3PL providers. By analysing order fulfillment data, you will identify discrepancies or errors, collaborating with the Stock Manager and 3PL teams to rectify these issues and implement corrective actions. Additionally, you will lend your expertise to support the Stock Manager in managing Idocs and aligning stock as needed.

You  will also weave through the realms of cost control and analysis. As an adept supporter of the Operations Controllers, you will assist in reconciling and processing costs and invoices for services rendered. Your analytical skills will be crucial in examining the costs associated with 3PL services, including transportation, warehousing, and handling, ensuring that these expenses align with our financial strategies and budgetary constraints.

Further involve managing and reporting on key performance indicators (KPIs). You will take charge of tracking our operational performance against agreed-upon KPIs, providing weekly and monthly reports to the team and key stakeholders, narrating the story of our operational success and areas for improvement.

The chapter of continuous improvement in your role is characterised by a proactive approach to collecting data and intelligence to identify risks and opportunities within our warehouse and logistical processes. Your business acumen will guide you in understanding the needs of our growing business, working with current and future suppliers to devise cost-effective solutions that do not compromise on quality or service. Through continual process reviews supported by root cause analysis, you will drive significant enhancements in our operations.

Lastly, your role is pivotal in fostering robust relationships and engaging with stakeholders across various levels of the organization. You will establish and maintain strong connections with key contacts across the 3PLs to support the performance of contracts, ensuring a consistent flow of information regarding the delivery of current and future services and strategies. This engagement will ensure that all plans are aligned with stakeholder expectations, paving the way for a collaborative and efficient operational environment.

Your journey as an Operations Planner is not just about managing tasks but weaving a story of strategic enhancement, cost efficiency, and collaborative success across every facet of our supply chain operations.

As you grow and adapt, you will lead by example, showing how dedication and continuous learning can lead to remarkable outcomes both for individuals and for the team as a whole. This aspect of your role underscores the belief that personal advancement and organizational success are intertwined, each driving the other forward in a dynamic, ongoing narrative of professional and personal fulfillment.

Who we are looking for:

Ferrero is actively looking for candidates who bring strong analytical capabilities, including expertise in data analysis tools such as Excel and SQL. We value a deep understanding of supply chain operations encompassing inventory management, warehousing, transportation, and order fulfillment. Applicants should be familiar with supply chain terminology and committed to following industry best practices. Outstanding communication skills are crucial for effective teamwork and for presenting complex data and strategies in a clear, accessible manner. The ideal candidate will be meticulous and focused on achieving results, with a background in FMCG or in a warehousing/logistics settings.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

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