Assistant Product Technologist

3 weeks ago

Leicester, United Kingdom NEXT Full time

Assistant Product Technologist (Accessories)

We are currently recruiting for an Assistant Product Technologist to join our Womenswear Non-Clothing Technical Team. This role is essential to help achieve the best quality and consistency across the various product areas. Reporting into the Product Technologist, the Assistant Technologist works closely within the whole Product team of Buyers, Merchandisers and Designers.

  About you…

You’ll be an experienced assistant technologist skilled in construction and manufacturing methods (preferably in accessories but not limited to this). Technical knowledge gained preferably within a fast paced retail or supplier environment. Flexible approach to be able to adjust to the constantly changing needs of the business. Ability to convey technical information clearly in layman’s terms. Exceptional eye for technical detail to consistently ensure the correct documentation is used and followed. Demonstrate an awareness of current technical innovations within the fashion industry.

The role…

Help to lead the product technology process from the initial creation of design packs to issuing detailed technical information and product specifications, to risk assessment and reviewing test reports to ensure compliance with all performance, legal and safety standards. Manage suppliers to deliver best quality products and provide feedback. Ensure the supply base is set up for successful bulk production and on-time delivery. Actively take ownership of product quality and delivery. Manage and rectify failures, ensure high quality standards are met and maintained. Encourage a right-first-time approach, challenge suppliers to improve performance to deliver quality and consistency. Engage in product risk assessment, highlight areas of concern and advise technical solutions and product improvements. Work with the Sustainability & Compliance team to drive business sustainability targets and eliminate the risk of hazardous substances in the manufacturing process. Monitor returns and communicate with the warehouse and suppliers regarding quality issues. Advise the customer service team on product related complaints.

Skills and qualifications needed:

Technical knowledge of accessories manufacturing and construction methods, testing and performance standards. Will consider experience from other product types not specific to accessories. Technical knowledge across fabrics (woven and knitted), leather, PU, metals and plastics would be beneficial but experience in any of these areas will be considered as the role will cover multiple different product types. Highly organised with good prioritisation skills. Confident and clear communication skills, both verbal and written, to build strong relationships with product teams and external suppliers.

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