Customer Support Analyst
3 months ago
Position Name: Customer Support Analyst
Permanent
Location: Hyrbid - To be based in Bristol area unless experienced in TFCloud system
Skills: Application support experience, SQL, previous experience with TFCloud / Technology Forge Cloud software
About Civica:
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
-
Technical Support Analyst
3 days ago
Bristol, Bristol, United Kingdom Civica Full timeJob Title: Customer Support AnalystAbout the Role:We are seeking a highly skilled Customer Support Analyst to join our team at Civica. As a Customer Support Analyst, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved promptly and efficiently.Key Responsibilities:Provide technical support...
-
Customer Support Specialist
5 days ago
Bristol, Bristol, United Kingdom Civica Full timeJob Title: Customer Support AnalystAbout the Role:We are seeking a highly skilled Customer Support Analyst to join our team at Civica. As a Customer Support Analyst, you will be responsible for providing exceptional support to our customers, ensuring that their technical issues are resolved promptly and efficiently.Key Responsibilities:Provide technical...
-
Information Technology Support Analyst
2 months ago
Bristol, United Kingdom TRIA Full time €25,000IT Support Analyst Circa £25,000 Bristol - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving...
-
Information Technology Support Analyst
2 months ago
Bristol, United Kingdom Tria Full timeIT Support AnalystCirca £25,000Bristol - HybridWe are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers.As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents...
-
Information Technology Support Analyst
2 months ago
Bristol,, South West England, United Kingdom Tria Full timeIT Support AnalystCirca £25,000Bristol - HybridWe are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers.As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents...
-
1st - 2nd IT Line Support Analyst
2 months ago
Bristol, United Kingdom TRIA Full time €25,000IT Support Analyst Circa £25,000 Bristol - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving...
-
Customer Insights Analyst
4 days ago
Bristol, Bristol, United Kingdom Lloyds Banking Group Full timeJob Summary: We are seeking an experienced and highly motivated individual to join our Transport Reporting and Development team in Retail Finance as a Customer Insights Analyst. The successful candidate will have responsibility for supporting the delivery of Performance Management Reporting and Financial MI development within the Transport Business.About the...
-
1st Line Support Analyst
2 months ago
Bristol, United Kingdom Tria Recruitment Full timeIT Support AnalystCirca £25,000Bristol - HybridWe are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers.As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents...
-
IT Support Analyst
3 weeks ago
Bristol, United Kingdom Peaple Talent Full timeJob Title: IT Support Analyst Location: Bristol (4 days onsite) Salary: £26,000 + Bonus The Role:Troubleshoot and resolve issues, ensuring tasks are completed within the SLA.Communicate with internal customers through the Helpdesk, phone, or in person.Escalate complex service issues to the appropriate IT team member.The Candidate:Hands-on experience with...
-
Customer Support Executive
3 months ago
Bristol, United Kingdom Ignite Digital Full time**Customer Support Executive** **Customer Success Executive / Customer Experience Consultant / Customer Support Analyst / Applications Support Analyst** Join us in transforming the financial planning and investment sector! We're on a mission to simplify and revolutionise the industry with cutting-edge technology and exceptional customer...
-
2nd Line Support Analyst
2 weeks ago
Bristol, United Kingdom Sanderson Full time2nd Line Support Analyst Stoke Gifford - Predominantly on-site 12 month rolling FTC Up to £33,000/annum Must be eligible for UK MoD Security Clearance Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. They are looking for someone with 3 years experience in a relevant role (1st line...
-
Lead Technical Support Analyst
3 weeks ago
Bristol, Bristol, United Kingdom Priory Group Full timeLead Technical Support Analyst - IT Services Overview: Join an innovative organization that is at the forefront of transforming the health, social care, and education sectors. We are seeking a dedicated Lead Technical Support Analyst to enhance our IT Helpdesk team. Role Summary: This position is designed for a proactive individual who will play a...
-
Lead IT Support Analyst
3 weeks ago
Bristol, Bristol, United Kingdom Priory Group Full timeLead IT Support Analyst - Technical Assistance Reference PRI94772 Location Priory Group IT Offices Priory Group Division Central Services Salary Competitive Hours 37.5 Vacancy Type Permanent - Full Time Job Advert - Division Information Joining Priory means becoming part of a remarkable organization that is at the forefront of...
-
Technical Support Analyst
1 week ago
Bristol, United Kingdom ADLIB Full timeWe’re looking for a dynamic Technical Support Analyst to join an established service desk, who will relish the opportunity to make a real impact within a fast-growing environment. Happy to travel between Bristol & Newport weekly by car? If so, this could be the one for you.What experience you’ll need Proven experience working on a customer facing...
-
Technical Support Analyst
6 days ago
Bristol, United Kingdom ADLIB Recruitment Full timeWe’re looking for a dynamic Technical Support Analyst to join an established service desk, who will relish the opportunity to make a real impact within a fast-growing environment. Happy to travel between Bristol & Newport weekly by car? If so, this could be the one for you.What experience you’ll needProven experience working on a customer facing service...
-
Customer Support Specialist
2 weeks ago
Bristol, United Kingdom ADLIB Recruitment Full timePosition OverviewWe are seeking a proactive Technical Support Analyst to enhance our established service desk operations, contributing significantly to our expanding organization.Key ResponsibilitiesThe primary objective is to ensure customer satisfaction by maintaining the operational integrity of their systems. You will be the first point of contact for...
-
Information Technology Support Analyst
2 months ago
Greater Bristol Area, United Kingdom TRIA Full timeIT Support AnalystCirca £25,000Bristol - HybridWe are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers.As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents...
-
Information Technology Support Analyst
2 months ago
Greater Bristol Area, United Kingdom TRIA Full timeIT Support AnalystCirca £25,000Bristol - HybridWe are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers.As an IT Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents...
-
Technical Support Analyst II
3 weeks ago
Bristol, Bristol, United Kingdom Xerox Full timePosition: Technical Support AnalystCompany: Xerox Holdings CorporationOverview:As a Technical Support Analyst, you will play a crucial role in maintaining and enhancing our IT services. Your expertise will be essential in addressing and resolving technical issues efficiently.Key Responsibilities:Identify and troubleshoot level 2 technical incidents within...
-
IT Support Analyst
3 weeks ago
Avonmouth, Bristol, United Kingdom Peaple Talent Full time €4Job Title: IT Support Analyst Location: Bristol (4 days onsite) Salary: £26,000 + Bonus The Role: Troubleshoot and resolve issues, ensuring tasks are completed within the SLA. Communicate with internal customers through the Helpdesk, phone, or in person. Escalate complex service issues to the appropriate IT team member. The Candidate: Hands-on...