Customer Service Representative

3 weeks ago


Glasgow, United Kingdom Headway International Full time

We are seeking a motivated andresultsoriented Customer Service Representative to join our team.In this role you will be the first point of contact for potentialand existing customers helping them find the right products andservices to meet their needs. You will play a key role in drivingsales and enhancing customer satisfaction.

KeyResponsibilities:

  • Engage with customers via phone email andinperson to understand their needs and provide tailoredsolutions.
  • Promote and sell our products andservices to meet or exceed sales targets.
  • Buildand maintain strong relationships with customers to encouragerepeat business and referrals.
  • Stay informedabout our products services and industry trends to effectivelycommunicate value tocustomers.
  • Collaborate with teammembers to achieve department and companygoals.
  • Maintain accuraterecords of customer interactions and salesactivities.

Qualifications:

  • Previousexperience in sales customer service or a related field is aplus.
  • Excellent communication and interpersonalskills.
  • Strong problemsolving skills and theability to think on yourfeet.
  • Selfmotivated with a positiveattitude and a passion for helpingcustomers.

RemoteWork :

No



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