Veterinary Receptionist
4 weeks ago
Veterinary Receptionist - Townsend Veterinary Practice
Practice Site: Townsend (Bromsgrove)Townsend (Bromsgrove)
Are you passionate about making pets a priority? Here at CVS, so are we
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Townsend Veterinary Practice.
Location: Working across our Bromsgrove and Rubery branches
Contract: Permanent
Hours: 21 hours per week
Shift Pattern: Wednesday – Saturday
The exact shift pattern will be:
Wednesday: 08.30 – 18.00 at the Rubery branch
Thursday: 13.30 – 18.00 at the Rubery branch
Friday: 16.00 – 19.00 at the Bromsgrove branch
Saturday: 09.00 – 14.00 at the Bromsgrove branch
About Townsend Veterinary Practice:
Take a look at the practices here:
CVS Ode to Veterinary Professionals
About the role:
Day-to-day duties of the role will include:
Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Completing insurance forms Dispensing medications Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practice See the full Job Description here: Take a look at our Veterinary Receptionist Q&A Session/A day in the Life of video:What we're looking for in our Veterinary Receptionist:
Previous Receptionist experience is essential , veterinary experience is a plus The ability and flexibility to travel to both branches Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systemsWhat we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so
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