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Assurance Assistant

1 month ago

Watford, United Kingdom Allwyn UK Full time

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.

About us:

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy.  We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.

‍We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.  Our aim is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.  

Role Purpose:

The purpose of the role will be to support the Regs and Assurance Director and wider team to ensure all regulatory and assurance related administrative activities are delivered in a timely manner.

Within the wider team we have the following sub-teams: the Regulatory Affairs, Outcomes and Governance and Risk & Compliance.

Department description:

The Regulatory Affairs and Outcomes & Governance Team are responsible for building and managing Allwyn’s relationships with its regulator, the Gambling Commission (GC). The Regulatory Affairs function is responsible for developing and implementing Allwyn’s regulatory strategy.  The team also lead and oversee Allwyn’s regulatory activity with the GC. Regulatory Affairs plays a lead role in obtaining regulatory approval for new proposals (eg. draw based games, instant win games, licence changes), managing compliance with Allwyn’s licence obligations, and investigating and defending cases where it is alleged Allwyn may have breached its licence obligations.  We are a trusted and credible source of regulatory expertise across the organisation. 

The Outcomes and Governance team is responsible for collating and delivering quarterly and annual Assurance reporting to the Board and GC. 

The Risk & Compliance Team coordinates and supports with the first line functional teams in their risk management and control self-assessment activity as well as manages the insurance programme for the Business. The team is ensuring that the business operate with a strong internal control framework. The team works across business functions, acting as an enabler to help achieve Allwyn’s strategic objectives.

Key Accountabilities or Duties:

  • This role is responsible for the efficient daily operation of the Regulatory Affairs, Outcomes & Governance and Risk & Compliance teams working in a fast-paced and challenging environment, acting as the 'go to' for the regulatory and assurance team, wider business and the Gambling Commission.
  • Assist the Director, Heads and wider team with strategic planning and prioritisation.
  • Maintain an awareness of the key issues and activities taking place within both the Company and department, to enable an understanding to be had of key interfaces which impact on the team.
  • Making judgements on what action is appropriate, liaising with others as needed, organising meetings and on adhoc occasions managing Head of Department diaries to accommodate meetings
  • Production and preparation of letters, reports, presentations and other documentation, managing sensitive information and highly confidential documents with discretion
  • Undertake basic analysis and draft reports for management
  • Attend HoD leadership meetings if required, take minutes and follow up on actions that have been identified.
  • Handling invoice queries and investigating any discrepancies
  • Keeping the department’s work planner up to date, ensuring all key company events are documented
  • Undertakes straightforward regulatory duties, including:
  • Managing Allwyn’s security access for Gambling Commission staff
  • Managing Allwyn and Gambling Commission on call rota arrangements
  • Liaising with Allwyn teams to collate and produce regulatory reporting requirements for the Gambling Commission.
  • Collating information about player complaints that have been escalated to the regulator.
  • Coordinating various Gambling Commission meetings, preparing pre and post paper distribution meetings.
  •   Undertakes straightforward Risk & Compliance duties, including:
  • CRC monthly and quarterly meeting arrangements.  Coordinating the papers for the CRC meetings.
  • CRMC meetings, help with coordinating papers
  • Where appropriate supporting with the adminstration of the Governance, Risk & Compliance tool (Audit Board)

Key Measures of Success:

  • Providing administrative support for the team
  • Successfully adapting to the different ways of working with each functions, and teams.
  • Adhering and enforcing internal process and policies within the team

Key Skills and Experience:
  • Keen to gain knowledge
  • A self starter, with a proactive mindset
  • Ability to multitask and prioritise tasks effectively
  • Ability to work under pressure and to tight deadlines
  • Working in a regulated environment is desirable but not necessary
  • Ability to use Microsoft 365 packages including Outlook, Word, PowerPoint and Excel
  • Ability to use tools to prioritise tasks and arrange/attend meetings
  • Excellent organisational skills and prior knowledge of relevant company procedures within a corporate environment
  • Excellent communication skills, written and verbal
  • Ability to demonstrate patience where needed; ability to work with a variety of levels of stakeholders and respond appropriately in challenging situations

Our goal is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Benefits

  • 26 days paid leave (plus bank holidays) 
  • Annual bonus scheme 
  • 2 x Life Days 
  • 4 x Salary of Life Insurance 
  • Pension: we’ll match your contribution up to 8.5% 
  • Single Private Health Cover 
  • £500 Wellness Allowance 
  • Income Protection 
  • Enhanced parental leave (maternity and paternity) 
  • Eye Care, Dental and Cycle To Work schemes