Billing & Cash Manager

2 months ago

Manchester, United Kingdom Diversity Travel Full time

With offices in the UK, USA and South Africa, we are a growing Travel Management Company specialising in the charity, academic and not-for-profit sectors, and we are proud and passionate about what we do.


We have a new opportunity for a Billing and Cash Manager to join our Finance Team. This is a brand-new role within the team and will be responsible for the ownership of client billing and client payments through our in-house travel system ensuring invoices are accurate and processed on time, and cash allocated in a timely manner. Key tasks will include: -


  • Driving the performance of a small cash team of 4 people, including goal setting, performance measurement, appraisals and training
  • Responsibility for managing cash across multiple ledgers and entities in multiple currencies, ensuring full maintenance of customer accounts
  • Responsibility for the collection of direct debits/ACH collections
  • Responsibility for consolidated billings ensuring the accuracy of all consolidated invoices
  • Sharing the management of the Credit Control Helpdesk, responding to internal and external queries with high standard of customer service
  • Monitoring unreconciled receipts report to ensure all money is received and allocated
  • Monitoring the Diversity accounts in the ledger to ensure they are cleared down
  • Substantial Accounts Receivable management experience
  • Experience in a similar Accounts Receivable / Billing leadership role
  • Strong level of MS Excel skills
  • Working accurately to deadlines in a fast-paced environment
  • The drive to make improvements and resolve issues
  • Ability to deliver a high level of customer service both internally and externally


In return you will receive:

  • Salary up to 45k (dependent on experience) plus bonus 
  • Hybrid role offering a combination of office and home working (2 days per week at home)
  • 24.5 days annual leave (plus bank holidays), rising to 25.5 days after 1 year
  • Option to buy additional or sell annual leave
  • Excellent opportunities for progression in a fast-growing company
  • Private Healthcare
  • Pension
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • Healthcare Cash Plan
  • Discounted staff travel
  • Season ticket loan
  • Cycle to Work Scheme


The role of Billing and Cash Manager is based in our central Manchester office, with the option to work 2 days per week at home (in the UK). Our working hours are 8.45am - 5.30pm, Monday – Friday. If you are interested in the role and meet the criteria outlined above, then please get in touch.



Welcome to Diversity Travel – We are a successful travel management company for the charity and academic communities. We are passionate about developing our people, creating dynamic partnerships with our customers and providing responsible travel solutions. We invite you to visit our company LinkedIn page to learn more about us and what we do.


PASSIONATE - We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

BOLD - We embrace innovation and challenge the status quo to deliver outstanding results.

MINDFUL - We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.

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