Application Manager – Delegated

4 weeks ago

London, United Kingdom AXA Group Full time

Application Manager

UK, London

An Application Manager will support the coordination and running of development, production support and maintenance activities for one or more applications under a Delivery Team. S/he will report to the Delivery Lead.

Reporting to the Delivery Lead, the Application Manager will have operational and administrative responsibility for developers and have operational responsibility for matrixed resources (Analysts, PMs, etc.) that support their application suite.

DISCOVERyour opportunity

What will your essential responsibilities include?

Guides developers and support teams on project execution, issue resolution, and provide escalation framework via governance Work to educate customers on best use of product and support sympathetic change to the product, clearly articulating trade-offs, and risks Key conduit between Delivery Team and wider orgranisational standards, structures, and processes Work with business and information security to identify security risks and finding solutions, including risk acceptance Build effective relationships and networks to help navigate the organisation to support the team in delivering change Support internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company Work with Technical Architect in defining, analysing, planning, measuring, and improving product availability and continuity. Manage service levels to ensure all commitments are met and any variances mitigated to reduce impact on overall cost, schedule, quality for business needs Identify and prioritize proactive maintenance action items and support impact assessment of environmental changes Review and prioritize product defects Estimate work requests at various levels of confidence and manage estimates against actuals to ensure change controls are appropriately managed Identify and champion improvement opportunities Raise Statements of Work and/or Service Level Agreements with application development vendors for specific developments & changes with input from Program/Project Managers, Analysts, Solution Architects and Product Owners Implements SLA / KPI alignment across the full SDLC for each SOW / SLA Maintain positive relationship with suppliers in pursuit of company’s best interests Manage risk to deliver on service levels commitments and project milestones Serve as a point of escalation for risks and issues, supporting the team in overcoming operational and technical blockers Govern internal change processes and development documentation Balance demand and capacity Work to minimize impact of changes to project costs/P&L

You will report to the Delivery Lead.

SHARE your talent

We’re looking for someone who has these abilities and skills:

Familiarity with multiple application delivery models including Agile, iterative and waterfall Experience of managing both internal development teams and external software vendors Able to develop Knowledge Management strategy for applications All outsourced work performed on applications in the group performed under a fully vetted contract in alignment with Procurement processes, including Security and Legal requirements Expert level experience in planning and executing complex, large scale initiatives or operational area. Budget, supply, and resource management for IT application development services Significant leadership experience (8+ years) in IT with knowledge / skills for leading multi-disciplined technology teams Effective communication skills, particularly on key matters relating to the application grouping to stakeholders Risk identification and mitigation Stakeholder management Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity

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