Engineering Quality Delivery Manager

4 weeks ago

Gaydon, United Kingdom Jaguar Land Rover Full time
Gaydon

We’re re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers.

WHAT TO EXPECT

Join a vibrant team dedicated to improving our quality and customer satisfaction within Product Engineering. You will become the centralised point of contact for all cadence, governance and actions. Your role will be to join our team to manage and drive our engineering quality to become the automotive industry world leader by setting benchmarks in Quality, Satisfaction and Reliability through sustainable and innovative luxury products.

Key Accountabilities and Responsibilities

Manage delivery of Product Engineering Quality which is our forum for initiating change for quality processes and projects improving vehicle quality.  Manage and deliver our Engineering Quality Transformation Plan Manage key cadence to drive business metrics such as the Daily Quality Operations meeting & TIQ. Work cross functionally with commodity teams to ensure continuous improvement of quality in all areas in order to achieve the vehicle quality and operational targets (Warranty, Roadside Assistance)  Engage teams to develop and execute a customer satisfaction improvement plan with the commodity and plant teams ensuring we have a roadmap to best in class.  Engage teams to leverage our current issue landscape to close out preventative actions (PR AIMS) and increase our body of knowledge by increasing our coverages in our DFMEAs.  Engage cross functional teams and Engineers in resolving engineering issues through data analysis and working with Manufacturing, Centre of Competence, Suppliers, Product Investigation (Service) and Dealers.  Delivery and Management of Agile in Engineering Quality

WHAT YOU'LL NEED

Knowledge, Skills and Experience

Essential:

Experience in an engineering function Experience in problem solving and failure mode avoidance Ability to interface and communicate confidently at all levels Strong project management skills Ability to build and manage multiple internal and external relationships in complex stakeholder environments Demonstrable business acumen Well organised, methodical, exhaustive and structured Excellent written & verbal communication skills providing the ability to represent the team at senior meetings  Extensive experience of using JIRA, Lucidspark, Microsoft Office, including Excel and PowerPoint 

#LI

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