Team Member
6 months ago
RightPret People: TeamWork
- To maintain goodrelationships with all of the shops team.
- Totake on jobs to balance workload acrossteam.
- To work in any area FOH and Kitchen asrequested by your manager (Hot Food Coffeeetc)
- To work together to ensure the FOH andKitchen and delivery business is the best it canbe.
- To have a good knowledge of Pret standardsin all areas of the shop.
- To understand theimportance of the Hot Chef and Barista roles and have completed thetraining in these areas as outlined in the TM* trainingplan.
- TM Star:To be an Ace in Place withinyour shop team. To act as a role model to other TMs demonstratinggood Pretknowledge.
AmazingService: 6 Key Points ofService
- To alwaysfollow the 6 Key Points of Service.
- To servecustomers efficiently politely and quickly in an engagingmanner.
- To take the time to respond tocustomers needs delivering outstanding and amazingservice.
- To complete F/O to Pret standardsmaintaining beautiful Langars merchandising and seatingareas.
- To bust queues through speed of serviceand calling to customers.
- To wear a clean andimmaculate uniform at all times whilst onshift.
- To ensure products are presented in bagsor on trays according to Pretstandards.
- TM Star:To consistently have highperformance in till speed andaccuracy.
DeliciousFood & Drink: 6 Key Points ofProduction
- To createdelicious food according to Pret standards in an efficient safeenvironment.
- To always follow the 6 Key Pointof Production.
- To ensure stock is rotated andused according tostandard.
Well LovedShop: Cleanliness and Health &Safety
- To complete theIntroduction to Pret course (classroom London workbook UK Regions)and pass the Pret Food Hygiene test
- To adhereto all aspects of kitchen health & safety and food safetyin accordance with Pret standards.
- To informthe shop management team of any safety concernsimmediately.
- I am responsible for ensuring Ifollow Food Safety Standards; and for the Health and Safety of myteam and customers. I complete all training to enable me tounderstand the Pret standards and safety processes I must follow. Iensure I follow these processes at all times.
- Iimmediately tell my Manager when I believe standards or processesare not being met.
ShopProfitability:Productivity
- Tocomplete and pass all TM and TM* training in a timelymanner
- To adhere to financial standards ontills.
- TM Star:To consistently have highperformance in bench productivity while maintaining good MTSquality
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