Technical Testing Assurance Analyst

3 weeks ago

Barnsley, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

Job summary

Programme (ARP) Team are spread across the country and we are looking for a Technical Testing Assurance Analyst to join the Test Team based in our Barnsley Office in South Yorkshire. ARP are looking for enthusiastic candidates up for a challenge, with the opportunity to develop, train and grow in a national team delivering technology changes to the English, Scottish and Welsh Ambulance Trusts.

ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities. The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 front line paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.

Main duties of the job

The candidate will undertake testing to support the delivery of upgrades to the communications systems in ambulance control rooms, as well as the end user equipment in emergency vehicles and that used by frontline crews. This includes participating in a full suite of test activities including non-functional, performance, integration and full end to end functional and scenario testing including issue, risk and problem well as conducting testing at various locations, the candidate will review/ develop test documentation including test plans and test scripts, as well as keeping accurate and detailed records of testing compliance. Other responsibilities include equipment tracking and auditing; fault analysis and quality assurance of defects raised/ recorded and progress updates; undertaking data analysis to interpret complex data and produce comprehensive test reports within set timescales.

The role requires handling diverse situations, multiple projects and rapidly changing priorities. The candidate will also be expected to provide test and technical support to internal and external stakeholders.

About us

The Ambulance Radio Programme (ARP) is an enduring organisation directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services.

ARP has a team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service are based all over the country to support the successful delivery and maintenance of a £460m programme of aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN).

ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities. The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance, and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.

Job description

Job responsibilities

For further information about this role please see attached the job description.

Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme. All roles are subject to a Standard DBS, the cost of such will be deducted from the first pay instalment upon successful appointment. Please see the Gov website for the current pricing. Please also be aware at the current time this role does not require Security Clearance but please consider that the roles do develop and this maybe something that will be required in the future.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Person Specification

Education and Qualifications

Essential

Degree post graduate qualification or equivalent level of experience

Desirable

ISEB or ISTQB certified Membership of professional bodies such as itSMF, BCS. Formal qualification in Service Continuity Management

Previous Experience

Essential

Significant experience in testing communication technologies in an operational environment. Production and maintenance of test documentation Understanding of Tetra radio configuration and programming software Knowledge and understanding of Mobile data networks Control room ICCS experience that includes Sever room and desktop support

Desirable

Experience of working with the Emergency Services Significant experience of working within a large-scale service management structure

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